I agree. We picked up ours on 1/31 and frankly I've been very disappointed with both the service and the overall quality of this vehicle. I've been driving EVs for the last 8 years and never seen such quality snags as you see in Teslas. These are not cheap vehicles by any stretch of the word and they should not be having quality problems you'd expect to see on budget American rental cars. Clearly Quality Assurance is not doing what they are supposed to do at Tesla and I can only attribute it to the Laissez-faire attitude that millennials have these days about everything...half asleep, dismissive, and, frankly incompetent. I do not understand the severe cognitive dissonance fanboys have towards these cars. If the wheels fall off while on the freeway, they'll find a way to justify it.