I'm scheduled to take delivery of my MY on Saturday. I stopped by the dealership today and it had just arrived off the truck. I did a quick walk around and took photos. All of the miss-alignments that i have heard before are present, along with spots in the paint and greasy hand prints on white interior. But the worst is the entire glass roof is shifted to one side! Has anyone heard of that issue? Now i need to decide if that's bad enough to not take delivery of the car or wait and see if they can remove and reinstall.
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Fit & Finish Issues Plaguing Model Y
- Thread starter P100DHG.
- Start date
I returned mine today after 4 days. Love the technology and driving it but didn't want to deal with the build quality. Will buy again once they've worked out the kinks.
travwill
Active Member
I'd definitely wait at least a good 6 months now; Tesla will get the message, shut down the line, re-engineer what is needed, and hopefully improve the quality. Never will be a 100% with Tesla, but the items we've seen in this thread, the stories, online videos, etc. are ridiculous. I'm not sure how any of you would want to spend $ on a car this bad right now. We had a ton of issues with our S and X, the X especially at delivery I remember - 115K on a car, and the driver seat came fully loose on the drive home, computers failed, seals leaked, sooo many issues with Tesla it seems compared to probably the other 20 cars I've owned in my lifetime. I'm hoping some competitors come out in the next year when we are in the market again; aka. Rivian mainly.
Reeler
Decade of Pure EV Driving
After finding 8 scratches clean through the paint and a list of almost 20 issues. Tesla proposed to take back the car 72 hours later and offered to find me another. They were simply doing touch-up paint to hopefully pawn it off on the next buyer. I think they knew I would never find bandaid solutions like that acceptable. Delivery Today with 8 Paint Issues
JD Powers has been thwarted by Tesla in doing their normal buyer surveys. Not to be deterred, they are using registration records to run around the Tesla roadblocks. Tesla will be included in J.D. Power initial quality survey for the first time, kinda - Roadshow
Fanbois should sell their stock before the truth hits.
JD Powers has been thwarted by Tesla in doing their normal buyer surveys. Not to be deterred, they are using registration records to run around the Tesla roadblocks. Tesla will be included in J.D. Power initial quality survey for the first time, kinda - Roadshow
Fanbois should sell their stock before the truth hits.
rxlawdude
Active Member
I’m pretty sure that initial quality can be figured out by looking at the warrantee costs associated with tesla vehicles which is reported in the financials.
For some reason i don’t think it will be as bad as you think....Not as good as Tesla would like, but not horrific either.
I'll just toss out that I picked up my MY Blue/Black 19" with VIN in the mid 11k last Sunday- and its basically fine. I didn't find any real paint issues (even looked up from the ground), most of the gaps looked good- the specific gap locations that everyone talks about near the wheel well, back lights, hood, etc- all were surprisingly fine (I say surprisingly because I have heard a lot of stuff on YouTube, etc). My issues were:
But I've seen the pictures- I know there are bad ones out there. Just saying mine was good and I don't know if I'm the majority or the minority, maybe I have a Karma surplus that helped me out... Whatever it was, so far so good!
- Back passenger door wasn't flush aligned with the back panel, and it was sticking out a bit- I showed it to my delivery specialist and she agreed it should be fixed- I was worried about wind noise. But it closes perfectly fine (we're talking about 3-5mm off).
- The back passenger seat didn't drop automatically and its a bit miss-aligned with the center seat. (although after a few days of using it, it now drops... Hmmm).
- The passenger door seems to need more slamming to completely close than the other doors.. it locks fine, but it feels like if you give it the same effort to close on the driver door, it doesn't completely close..
But I've seen the pictures- I know there are bad ones out there. Just saying mine was good and I don't know if I'm the majority or the minority, maybe I have a Karma surplus that helped me out... Whatever it was, so far so good!
Ppl are more motivated to respond to negative issues and it's in our nature, think for example megastores that entice you to answer their surveys/reviews with promises of gift card contests etc... due to low responses, We are wired to remember bad stuff more easily. So we are a bit more biased towards the bad. The constant question would be why are they letting the units get to customers with the same 4 - 5 issues. A simple checklist at the delivery center would negate so much headaches and get positive experiences. But this is not their way of thinking currently, it's we fix it later, "make it right"*( *by overwhelming the SC's and staff, parts delays because not distributed all around yet, delays due to other regular repairs for the other models, etc...) I mean I can understand panel gaps not necessarily being noticed or immediately fixed at the SC, unless the customer wants and it's applicable, but dude, my headliner had finger stains all over, that's Customer Service 101. Even if they can put it on the delivery 3rd party or something, it's still on them. PS I worked 7 years at retail, hell even theme parks, expectations, and attention to detail is what saves you headaches.
Reeler
Decade of Pure EV Driving
Funny that not being a fanboi makes you a malcontent. Nice personal attack. I thank you for the shot of Teslaquila I just enjoyed.
I saw what you went through with your MY, and that's just horrible and should never happen. Not a fan of phrases like "fanboi" (sure, there are a lot of apologists), it doesn't help the dialogue. And the scope of why people would buy a car knowing that there are build issues (built in a tent, during a pandemic, for a boss that has publicly minimized the virus insisting they get back to work, pushing to get these numbers up).. is a huge testament to the overall engineering, technology, safety, charge infrastructure, etc..
Again, what you and many others have gone through is bad and should never happen..
But for all it's recent shortcomings, their cars still have stuff nobody else has..
I have also read quite a few posts and watched YouTube videos about quality issues, but I don't believe I've read or seen any that complain about a serious problem that prevents it from driving well and performing as advertised. The Y is a great crossover, but too many have had cosmetic issues with panel, door, charge door or light alignment as well as paint defects. A few are bad enough that I would have refused delivery; with most I would trust Tesla to fix them; and some complaints are about things I might never notice or care about. I suggest moving ahead and giving it a good lookover before accepting delivery (or not). You'll probably then have a great car that you'll be happy with. Or if you're just not comfortable enough, wait six months.
You missed my thread then. The car was not assembled correctly and started having issues well into a 500 mile trip. It wasn't to the point that they would tow the car, but it prevented it from going the speed limit. Was not fun being hundreds of miles from home and having to forcefully push the accelerator to the floor (limp mode made the accelerator harder to depress) just to do 65mph in a 70 with trucks riding your butt and a really sore leg in the morning. Yes, Tesla was able to diagnose it remotely and the service center fixed it when I got to my destination, but it was not a pleasant experience. It was also baffling that temperature input/ouput sensors could be hooked up in the wrong order.
We're up to what? 18,000 cars delivered now? How many posts of serious problems have we seen? 25 maybe? Rear hatch misalignment and charging ports don't really count as "serious". Those are easy fixes, no? Having to repaint parts of the car is a big deal. Having to pop in a loose clip on the trim is not.
I don't want to minimize people's delivery issues. I know I'll be just a critical if/when my car arrives. But, the fact of the matter is I've never brought a "Delivery Checklist" any other time I've picked up a car. Who knows what I would have found. To hold Tesla to a standard I've never held another manufacturer to might be less than fair.
Personally, I hope Tesla stock price crumbles. It would be a good time to get back in.
I don't want to minimize people's delivery issues. I know I'll be just a critical if/when my car arrives. But, the fact of the matter is I've never brought a "Delivery Checklist" any other time I've picked up a car. Who knows what I would have found. To hold Tesla to a standard I've never held another manufacturer to might be less than fair.
Personally, I hope Tesla stock price crumbles. It would be a good time to get back in.
LevelHeaded
Member
The VINs aren’t sequential. I think best guess is that they’d have delivered 8-9k total by EOQ
I would have thought it would be a lot more than that. If we're up to VIN 18,000, you're saying they've skipped half the numbers? I realize VINs are not necessarily sequential, but I didn't think they purposely left huge gaps in the numbers.
We are all victims of circumstance but I got my Y pre-Covid 19 and though there are issues, doesnt affect the form or function of the car and all of that can be addressed later.
Car drives much better than my 3 I traded in for so if you are on the fence, get off and buy one.
On the same note, allow Tesla to make it right and they will, just give them time, as they are affected by everything just like the regular joe, so cut them some slack.
Tesla clearly gives everyone an easy out, if you buy the car and you dont like it, return it, no penalty. Simple.
Car drives much better than my 3 I traded in for so if you are on the fence, get off and buy one.
On the same note, allow Tesla to make it right and they will, just give them time, as they are affected by everything just like the regular joe, so cut them some slack.
Tesla clearly gives everyone an easy out, if you buy the car and you dont like it, return it, no penalty. Simple.
LevelHeaded
Member
It does appear they’ve left large gaps like this, to prevent being able to closely approximate production numbers.
we’ve seen VINs as low as 17xx and as high as 18xxx produced in the past month (since shutdown).
In the first quarter this year, Tesla delivered 68,000 Model 3s and Model Ys combined (they didn't break out individual numbers). Let's say they hit 75% of that this quarter (due to COVID). That's something like 50,000 cars. There would have to be a lot more than 9,000 Model Ys delivered out of the ~120,000 cars (first and second quarter).
Tesla soars on delivery numbers -- company delivered 88,400 vehicles in Q1
We picked up our MY yesterday and there were a couple minor issues but I was relieved after preparing for the worst. There were a couple minor issues-one of the tail lights was loose and the back seat doesn't disengage but they think it's due to the leather being stiff. Charge port door was also misaligned but they said was "within spec". They fixed the tail light before we left. Our VIN is in the 15xxx range.
