for weeks now my frunk will not open. I can hear the electric control move at the latch, but will not open. No manual override! Customer service was notified last fri. 10/21 (after a 45 min. hold) and said Mobil service would call mon.or tue. Not. I called again wed, only a 20 min hold this time! They said they will call soon...... I find this all very disappointing. If I had been at the airport with important contracts in my carry on luggage.......