I waited months for an appointment and yesterday at 930am was my appointment. I took the day off work to take my car in.
When I get there the service advisor tells me I am 16th and they might not get to my car until Monday?!? I got a Mercedes for a loaner car and a ride to Enterprise where they did not have a reservation for me and spent 20 minutes verifying with Tesla.
Why schedule an appointment for service and not even touch the car for two days? Wouldn't it be easier to have me come in on Monday. I heard all the good from Tesla service centers but this experience with the Costa Mesa Service Center has been very disappointing.
Looks like I need to take a second day off of work to pick up my car now too.
When I get there the service advisor tells me I am 16th and they might not get to my car until Monday?!? I got a Mercedes for a loaner car and a ride to Enterprise where they did not have a reservation for me and spent 20 minutes verifying with Tesla.
Why schedule an appointment for service and not even touch the car for two days? Wouldn't it be easier to have me come in on Monday. I heard all the good from Tesla service centers but this experience with the Costa Mesa Service Center has been very disappointing.
Looks like I need to take a second day off of work to pick up my car now too.