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FYI: Tesla Leasing Program "Happiness Guarantee"

Discussion in 'Model X: Ordering, Production, Delivery' started by engle, Apr 20, 2016.

  1. engle

    engle Member

    Aug 25, 2011
    In another X thread:

    Terrible Tesla customer service

    the O.P. is unhappy that Tesla won't remove the $750 option fee for "Dark Ash Wood" decor, since it's now free and their vehicle hasn't been delivered yet. Someone suggested that they lease their vehicle and then return it under the "Happiness Guarantee". I was curious how that would work, so I emailed one of my Tesla contacts to find out. Here's the text of the actual guarantee:
    Happiness Guarantee.jpg
    As you can see from the above, it wasn't good advice, since the person would be out their minimum $5,000 capitalized cost reduction in addition to all other fees and taxes they already paid. In California, that's about $7,200 plus 1-3 monthly lease payments. The worst part of all is anyone who exercises this can't order or take delivery of another Tesla for 6 months following the date they returned their vehicle.

    I just wanted to put this out there so people who are considering leasing an X know how the "Happiness Guarantee" works.
    • Informative x 3
    • Helpful x 1
  2. SUN-day Driver

    Jan 6, 2012
    Thank you for this info. I am about to sign a lease tomorrow on a Model S. it's good to know that this exists and what the true costs are.

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