thimel
Member
I bought a Chamberlain recently and am happy with it. The reason I looked at Chamberlain was because of a good experience my brother had. He moved into a house which had 2 old Chamberlain openers. He found one would mysteriously open at times. He contacted Chamberlain who told him that is was probable that his old radio receiver was responding to signals from a neighbors opener. They offered to send him a complete new opener. My brother mentioned he had a second opener of the same vintage that wasn’t presently experiencing the problem. So, Chamberlain sent him 2 brand new openers to replace his which were many years old. That is exceptional customer service. YMMV.I hate that I bought a Chamberlain. When it was just past the warranty (by 2 months) the wall plate controller became defective. It would repeatedly open and close the garage door without any cause. If you google "garage door ghost opening" you can see this is a reoccurring problem for Chamberlain. As the unit was out of warranty I had to buy a new plate which fixed the problem.
Think about that problem for a minute. Your garage door just randomly opens on its own. You have no way to know this as the unit did *not* trigger a warning to my phone via the internet app. It does not even realize that it has opened.
I will *never* buy Chamberlain again, I consider them a significant liability to have on my house.