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Guiding brackets for quick connection phone dock

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I don't have this either. I also have to take my phone out of the case for it to work. The lightning adapter won't work with cases.
Same issue here. I at least thought to mention to the DS that I had an Android phone so he swapped out the connector but didn't install or include the guiding rails. I'll have to see if I can pick some up.

Hey, thought I'd share our solution to this.
Hello Skyline Products

We've got a thread about this as well
Thread 1
Thread 2
 
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