Hansshow 10.25" Android Display - Zlink Carplay Issue + Software Update?

[Vio1x]

Hi I purchased my 10.25 display for my 2021 SR+ from Aliexpress. I got it at a discount compared to buying the same display from hannshow. Its an identical unit that many vendors sell, however the customer support from Aliexpress is non existent. Since I didn't buy this display from Hannshow I can't ask them for assistance. Thats why I'm hoping the community here might have a solution.

Anyone else have an issue with Zlink and carplay? 80% of the time it connects properly and automatically with my iphone. 20% of the time however it attempts to connect repeatedly and fails. In these situations I have to reboot the 10.25 display through the settings, and then it will work. I've tried factory resetting the system. I've connected the display to wifi and updated anything that had an update. Nothing has improved the issue. If you've had this problem, and resolved it, please let me know how

Also, anyone receive a software update file for the 10.25 display they can send me? I'm hoping that a software update will resolve the zlink issue im having

I've attached a PDF manual provided to me

 

[bibena]

That's where the "premium" price comes into play: after-sales support.

I have the same display, but a slightly older revision that still utilized Linux instead of Android but never had that problem come up.

 

[ThatMike]

1. When it doesn't connect you will have to restart the unit or reboot the phone unfortunately
2. No software updates at all. Hansshow I assume is also a reseller. Hansshow will never release an update, because they don't know how.

DO NOT BUY THIS

 

[ThatMike]

There is an update from hansshow, version 2.28, however my hardware version is same as yours but has 2G/32G vs yours 4G/64G.

Use at your own risk.

New Hansshow Android 10.25 inch instrument cluster/display install and review

I just got one of these where do you guys wire the power cable and ground, all instructions ive seen just skip that part? In my 22 Y, I wired to the terminal block just under the firewall. There are videos on youtube.

teslamotorsclub.com

 

[PauliePucks]

Did you try the OTA update? Regardless of vendor I believe the OTA updates all come from the same repository.

Side Note: I’ve been thru 3 different display types (Linux android and the new 6.86”) and not one of them has ever had an OTA update but it’s pushed as a selling point. The 6.86” is OTA capable but the feature isn’t live yet, probably never will be lol

 

[ThatMike]

nope. The OTA is just a marketing thing. There is no OTA update.

 

[PauliePucks]

nope. The OTA is just a marketing thing. There is no OTA update.

That’s what I figured lol

 

[deleonju]

I have an OTA update ! But it doesn’t want to download for some reason. It says release date 7/27/2023

 

[PauliePucks]

I have an OTA update ! But it doesn’t want to download for some reason. It says release date 7/27/2023View attachment 960795

Any luck getting it to download?

 

[deleonju]

Any luck getting it to download?

Nope. Just after posting, the OTA update disappeared and is no longer available. I emailed support asking for the firmware and they sent me 2023-02-28-2057 instead of this one... I asked again for 2023-07-27-1412 specifically.. Hopefully they'll send me the correct one...

 

[Keninblaine]

I've had the 10.25" Android display in the car for about 7 months now, and really enjoy the convenience of Car Play. I just noticed recently that the gear selection on the Hansshow screen doesn't highlight the selected gear (PRND). I think it used to. Anyone else finding that it doesn't work? Not a big deal, but curious.

 

[adeelfaizi]

Nope. Just after posting, the OTA update disappeared and is no longer available. I emailed support asking for the firmware and they sent me 2023-02-28-2057 instead of this one... I asked again for 2023-07-27-1412 specifically.. Hopefully they'll send me the correct one...

Any news from the update?

 

[Dzenan Kotoric]

Nope. Just after posting, the OTA update disappeared and is no longer available. I emailed support asking for the firmware and they sent me 2023-02-28-2057 instead of this one... I asked again for 2023-07-27-1412 specifically.. Hopefully they'll send me the correct one...

can you share the 2023-02-28-2057 update im on 2022-12-09-2001

 

[adeelfaizi]

Stay away from this thing if you want Android Auto
It just has never been tested
Not to mention that when receiving calls, the sound is terrible on the other end