Recently our car spent three days in the valet lot of a nice hotel. As we left the hotel our gps would not track properly. A scroll reset didn’t help so we called roadside service. They ran their diagnostics and said everything looked perfect and recommended we make a service appointment. After a few hours the problem was gone. Next the secondary phone would not connect. We disconnected the phone and reconnected and the problem was gone. Next the voice commands stopped functioning. After a few hours the problem was gone. We went in for the service appt and they found a damaged camera cover. When we returned from service the passenger door handle would not present. A couple of days later the problem was gone. Today the rear hatch will not close. This whole series of events have occurred over 12 days to a 2021 Model SLR. We have owned 4 Teslas since 2015, nearly problem free. This seems way too coincidental. Have we been hacked?
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Has our MCU been hacked?
- Thread starter RMan
- Start date
The common thread is intermittent failures trying to do things you want to do.
Rather than hacking it would point to some kind of underlying problem that stops the car from responding properly to you.
2021 ... now 2023. How's your 12V battery?
Rather than hacking it would point to some kind of underlying problem that stops the car from responding properly to you.
2021 ... now 2023. How's your 12V battery?
GHammer
Dark Star
Doutful, I've had all those things happen on my S's. The GPS one is common if the car loses satellite connection for a long time, it just happened to me when I parked in a parking garage in downtown San Francisco for three days.
T-Mom
Banned
When our 2015 Model S 12V began to fail We received a warning. There has been no such warning with this car.
Because it has all happened in a 12 day window, with the failures beginning immediately when we picked the car up from the valet.
zoomer0056
Active Member
But then they all worked. Intermittent problems are the hardest to track down. The first three can be caused by connection problems. Not auto presenting happens and is solved by pressing the handle. How long ago did this all happen, any problems since? Was it raining while parked? Did you have it in valet mode? Did they joy ride your car and damage the camera housing?
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So maybe it's the car's bluetooth receiver having problems. Detecting and then losing the phone (which is the key) so sometimes it stops responding.
GHammer
Dark Star
I would hardly call these "failures" as they resolved themselves. Sounds like typical Tesla glitches to me regardless of the time frame.
GHammer
Dark Star
Your original post said "after a few hours the problem was gone " referring to the gps. Regardless I still think your trying to tie together unrelated events.
zoomer0056
Active Member
Rear hatch and GPS should be easy to demonstrate with a video. If these are intermittent and the SC can't reproduce, video could get the SC working on it. Good all other problems are resolved.
KArnold
Active Member
With the limited info here there isn't much to nail down a good cause. I think a lot of possibilities would be pretty rare to have happen...not impossible. Hacking...no as further stated below. If we look at all the failures as having the same root cause, then maybe a bad/loose ground on the main computer or some other failure on the main computer...maybe a corrupt software load.
Looking at the failures individually... Temporary(because you said it resolved itself in your OP) GPS failure(due to valet situation) could just be because of being in a parking garage and GPS receivers/software can have issues coming back when they have lost GPS for a time period. GPS almanac/ephemeris data update cycle coinciding with loss of GPS in a parking garage could compound the recovery issue a bit.
Secondary phone not connecting(temporary as you stated)...I've had that issue, I've had the primary phone not connect sometimes too...this could just be a protocol timing issue between the phone and car.
Voice commands not working(temporary as you stated). This is generally due to loss of internet access...similar to GPS, if a cellular device loses signal there is a process for how it behaves and searches. At some point, the device may give up and "take a nap" for a while and then try again later(or not which would require a power cycle). Could also be a software glitch.
Damaged camera cover...what camera cover? and I hope you are not trying to insinuate that this is how a hacker would have gotten into the system...
Passenger door handle not presenting(temporary as you stated)...sensor just didn't happen to sense a touch due to dry skin, glove....RF geometry issue between keyfob and receiver in car....
Rear hatch not closing...I don't know anything about this....motor failure, software glitch, power/ground issue...
Now for some mics comments...
Sure maybe...but not hacking...I don't know why you are trying to make that jump I mean if you were that paranoid you would never have given your car to a valet... Sure there could be a bigger failure that is causing these issues but thinking hacking is a bit of a stretch...without there being a reason to specifically target you personally.
Again, bigger failure linking everything could definitely cause multiple failures in rapid succession, but I would be more receptive to you thinking it is an acute main computer failure than hacking by the....valet....again unless you think there is a reason to specifically target you personally....but then back to you wouldn't have left your car with a valet in the first place.
This.
Looking at the failures individually... Temporary(because you said it resolved itself in your OP) GPS failure(due to valet situation) could just be because of being in a parking garage and GPS receivers/software can have issues coming back when they have lost GPS for a time period. GPS almanac/ephemeris data update cycle coinciding with loss of GPS in a parking garage could compound the recovery issue a bit.
Secondary phone not connecting(temporary as you stated)...I've had that issue, I've had the primary phone not connect sometimes too...this could just be a protocol timing issue between the phone and car.
Voice commands not working(temporary as you stated). This is generally due to loss of internet access...similar to GPS, if a cellular device loses signal there is a process for how it behaves and searches. At some point, the device may give up and "take a nap" for a while and then try again later(or not which would require a power cycle). Could also be a software glitch.
Damaged camera cover...what camera cover? and I hope you are not trying to insinuate that this is how a hacker would have gotten into the system...
Passenger door handle not presenting(temporary as you stated)...sensor just didn't happen to sense a touch due to dry skin, glove....RF geometry issue between keyfob and receiver in car....
Rear hatch not closing...I don't know anything about this....motor failure, software glitch, power/ground issue...
Now for some mics comments...
Sure maybe...but not hacking...I don't know why you are trying to make that jump I mean if you were that paranoid you would never have given your car to a valet... Sure there could be a bigger failure that is causing these issues but thinking hacking is a bit of a stretch...without there being a reason to specifically target you personally.
Again, bigger failure linking everything could definitely cause multiple failures in rapid succession, but I would be more receptive to you thinking it is an acute main computer failure than hacking by the....valet....again unless you think there is a reason to specifically target you personally....but then back to you wouldn't have left your car with a valet in the first place.
This.
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