So I just got my car back from the Service Center and they replaced the perfectly operating Gen-1 door latch with a Gen-2 latch and now my passenger front door is constantly registering as open even when it is closed. I can't drive the car because the open door alarm is constantly on when in Drive, but the big issue now is can't power down the car or lock it because the door is perceived as open.
But the BIG, BIG ISSUE is that the car alarm keeps going off presumably because the door is "open"???
Is there any way to disable the car so I can go to sleep without having to click my fob every 15 minutes to turn off the car alarm?
Here is what I have tried:
1. Resetting main screen. Both with the door open and closed
2. Reseting the dash screen. Both with the door open and closed.
3. Opening and closing the door automatically and manually, with the window closed and with the window open.
4. Opening and closing the door slowly after resets and firmly after resets.
5. I tried locking the car with the key fob and with the Tesla app… neither worked. Message was “can’t lock car because one or more doors is open"
But the BIG, BIG ISSUE is that the car alarm keeps going off presumably because the door is "open"???
Is there any way to disable the car so I can go to sleep without having to click my fob every 15 minutes to turn off the car alarm?
Here is what I have tried:
1. Resetting main screen. Both with the door open and closed
2. Reseting the dash screen. Both with the door open and closed.
3. Opening and closing the door automatically and manually, with the window closed and with the window open.
4. Opening and closing the door slowly after resets and firmly after resets.
5. I tried locking the car with the key fob and with the Tesla app… neither worked. Message was “can’t lock car because one or more doors is open"