HELP, stuck at a supercharger with 5 people and it's not charging!

[Brandon332]

Hey guys, I need help. At a supercharger with 5 other people needing to come back from a road trip. 8 Miles to empty and the car isn't supercharging. The light on the charge port is green and blinking fast. The dash says "supercharging, 1 hour left" but it has been at 8 miles remaining for almost a half hour. It says charging at a rate of 3 miles per hour, voltage is high but amps are at 0. It's weird, the amps will rise from 0 to about 35 quickly, stay for a second then go back down to 0. I tried other stations at this charger and other people were here so it isn't the location. Thoughts? No Tesla centers are around HELP PLZ

 

[emir-t]

Reboot the car unplugged pressing and holding both the buttons on each side of the steering wheel. If that doesn't solve it, call Tesla for help.

 

[dehydratedH2O]

How do you think we can help? Call Tesla.

 

[180r]

Call the phone number on the charger.

 

[Dan43]

I'm sure you have tried but have you connected to other SC in the same area? Is there a CHAdeMO or another non Tesla option or is your thinking it is the car having the issue?

 

[AEdennis]

Which supercharger and did you try a different stall?

 

[Brandon332]

Tesla is going to take care of us. But has anyone else has experienced this issue before?

 

[Brandon332]

Tried a different stall and it's one in MA

 

[Saghost]

Hey guys, I need help. At a supercharger with 5 other people needing to come back from a road trip. 8 Miles to empty and the car isn't supercharging. The light on the charge port is green and blinking fast. The dash says "supercharging, 1 hour left" but it has been at 8 miles remaining for almost a half hour. It says charging at a rate of 3 miles per hour, voltage is high but amps are at 0. It's weird, the amps will rise from 0 to about 35 quickly, stay for a second then go back down to 0. I tried other stations at this charger and other people were here so it isn't the location. Thoughts? No Tesla centers are around HELP PLZ

What are the conditions like where you are? What had you been doing with the car right before? I've read in the past about something sorta similar happening when the car had to heat or cool the battery before it could safely charge.

 

[Brandon332]

What are the conditions like where you are? What had you been doing with the car right before? I've read in the past about something sorta similar happening when the car had to heat or cool the battery before it could safely charge.

Drove about 150 miles on the highway prior. Probably 80mph on auto, 76 degrees out.

 

[emir-t]

Have you tried rebooting ?

 

[privater]

Did you encounter the same problem like me?

Very frustration, I was intend to record a S60 charging from 4%-100%, but fails because of charging problem

 

[Victor Liu]

When it happened to me in CT last weekend, Tesla asked me to shut down the car from the screen instead of rebooting. It worked. It was blinking green with 0 AMPS. 2 minutes after the car was turned on it started charging normally. it was not immediate.

Temperature was 100. Was driving for about 2 hours from NH.

 

[gaswalla]

Why did you post twice?
What did tesla say?

 

[Brandon332]

When it happened to me in CT last weekend, Tesla asked me to shut down the car from the screen instead of rebooting. It worked. It was blinking green with 0 AMPS. 2 minutes after the car was turned on it started charging normally. it was not immediate.

Temperature was 100. Was driving for about 2 hours from NH.

How do you shut down the car from the screen? To all: I posted twice because I was desperate. What ended up happening is that it started charging but after 45 minutes. Not sure what happened. I was still on hold with tesla so I just hung up.

 

[Brandon332]

Did you encounter the same problem like me?

Very frustration, I was intend to record a S60 charging from 4%-100%, but fails because of charging problem

Yes the problem was the same! Did u find a resolution?

 

[jerry33]

How do you shut down the car from the screen?

Press the controls button, then the bottom tab (at least it's the bottom one on my car) on the left and you'll see "power off".

 

[xav-]

Try control alt delete

 

[ReddyLeaf]

Hey guys, I need help. At a supercharger with 5 other people needing to come back from a road trip. 8 Miles to empty and the car isn't supercharging. The light on the charge port is green and blinking fast. The dash says "supercharging, 1 hour left" but it has been at 8 miles remaining for almost a half hour. It says charging at a rate of 3 miles per hour, voltage is high but amps are at 0. It's weird, the amps will rise from 0 to about 35 quickly, stay for a second then go back down to 0. I tried other stations at this charger and other people were here so it isn't the location. Thoughts? No Tesla centers are around HELP PLZ

I have experienced something similar. It went to full voltage, started to increase amperage, but then decreased back to zero. I switched to another stall. I'm starting to think many of the connectors are getting corroded or dirty. This could explain many of the complaints about "throttling" in CA.

 

[Mike K]

I have experienced something similar. It went to full voltage, started to increase amperage, but then decreased back to zero. I switched to another stall. I'm starting to think many of the connectors are getting corroded or dirty. This could explain many of the complaints about "throttling" in CA.

Can you elaborate on the throttling issue?