Just drove back from Louisville to Cincy in last week's terrible snow. Drive normally takes 1hr. 45min, this time it was 7 hours. My P3D was all over the road and I really don't mind driving in the snow. Accumulation was 4" plus of snow and a lot of ice. I was very disappointed expecting my model 3's AWD even with summer tires to have at least average traction.
There were some cars that couldn't make the journey at all and I noticed the rear-wheel-drive Mustangs really suffered. I got home and had Tesla put on 4 new snow tires and it made a HUGE difference. I was used to buying Toyota's that came with All-Weather Michelin's so I didn't consider the type of tire to be that critical at the time. The tires that came on the P3D could not clear any snow and just became snowballs. I guess that means that the car did pretty well with bad equipment.
Having said that, I also have had 2 flats in the last week, the first in 15 plus years. I just wasn't impressed with the service scheduling on the app. I was very glitchy, they didn't respond quickly if at all. The flats occurred at night in 15-degree weather and for some time the app just showed a black screen, even after restarting and rebooting the phone. I actually had two phones, one brand new 5G21U and it did the same. Today I was supposed to pick up my car and they estimated it would be ready by 10:30 or 11:00. At 12:00 I called because the app wouldn't let me message them. So I had to call Sales and ask them to transfer me. They said it would be tomorrow. Two flats and 4 days in the shop and can't get any communication.