David_Cary
Active Member
Replacement struggles exist even when paying cash.
I have a 2015 with 86k with no warranty (well except battery and DU)
It took making an appointment and 3 calls to SC to finally get my answer.
They don't have enough boards to keep up with demand. The protocol for cash pays is the same as warranty claims. Basically, run the diagnostic and try a bunch of maneuvers like clearing cache. So basically it came down to 3 SC visits with them messing around.
Doesn't give a lot of options for busy people who just want to pay the money. And the kicker is if it truly fails, the part "usually" arrives in 2 weeks and we will "try" to get you a loaner.
Who here thinks Tesla would give me a loaner in this situation for a non warranty repair? The value of the loaner would be double the actual cost of the repair.
My wife tells me to get a new car but there is zero chance I would give Tesla any more money and there isn't any one else I would either.
(Good conclusion line for post #1000 ....)
I have a 2015 with 86k with no warranty (well except battery and DU)
It took making an appointment and 3 calls to SC to finally get my answer.
They don't have enough boards to keep up with demand. The protocol for cash pays is the same as warranty claims. Basically, run the diagnostic and try a bunch of maneuvers like clearing cache. So basically it came down to 3 SC visits with them messing around.
Doesn't give a lot of options for busy people who just want to pay the money. And the kicker is if it truly fails, the part "usually" arrives in 2 weeks and we will "try" to get you a loaner.
Who here thinks Tesla would give me a loaner in this situation for a non warranty repair? The value of the loaner would be double the actual cost of the repair.
My wife tells me to get a new car but there is zero chance I would give Tesla any more money and there isn't any one else I would either.
(Good conclusion line for post #1000 ....)