I'm a new Model 3 owner and reading through a lot of these forum posts has me wondering, how do owners report issues to Tesla?
This is certainly one way:
Seriously, though, outside of twitting @Musk, there are no verified feedback loops to Tesla.
I would like to think Tesla has come up with a way for owners to report issues regarding their daily usage of the car so that they can focus on fixes that are impacting a lot of people, but I'm just not sure if such a thing exists.
You are trying to think rationally. Tesla ownership doesn't work that way.
It's more of a religious cult, then a consumer product company that is looking for customer feedback!
You are new. That phantom braking problem is not. It's been there for a loooong time. Sometimes seems to get better/worse with new builds.
In fact, it's been around so long, that it is more of a "feature", then a "bug".
Experiencing the phantom breaking issue is quite startling and makes me not trust TACC and AutoSteer as much as I'd like to.
Nor should you any time soon, unless you are ready to upgrade your vehicle through a crash and a subsequent insurance payout (it doesn't take much to total a Tesla, thus the insurance rates).
There have been multiple ongoing, repeatable, consistent TACC and AutoSteer failure points on my daily commute to work. After more than a year and a half of TM3 ownership, none of the error conditions got solved with the myriad of OTA updates.
Some error conditions get slightly worse, others get slightly better, then they flip flop again with the next upgrade.
TACC and AS are far from being reliable or trustworthy.
That should tell you all you need to know about the future of FSD.
It is what it is.