You and many like you seem to think that Tesla fans materialize out of nowhere just to blow sunshine up ppl's asses. The reality is that every single fan started out neutral and had to be convinced - either through experiencing the product directly or through word of mouth. That's not to say there aren't fans that are rabid and irrational in their devotion to the brand. But you should acknowledge that lots of people have an amazing experience with their car(s), even if you didn't.
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How was your model 3 quality when you took delivery?
- Thread starter Leafdriver333
- Start date
You and many like you seem to think that Tesla fans materialize out of nowhere just to blow sunshine up ppl's asses. The reality is that every single fan started out neutral and had to be convinced - either through experiencing the product directly or through word of mouth. That's not to say there aren't fans that are rabid and irrational in their devotion to the brand. But you should acknowledge that lots of people have an amazing experience with their car(s), even if you didn't.
JRP3
Hyperactive Member
All in all I had a fantastic order and delivery experience with my 3.
My delivery appointment was scheduled for 2:00, we arrive and the delivery associate came and said that the car arrived on the truck later than expected, so it still needs to be washed and prepped, no biggie, the St. Louis Service Center is in an area with lots of shopping, so went and killed some time at Bass Pro for about an hour.
Once we came back, the car was parked up front on a charger, they apologized for the delay, and told me to go ahead and check the car out. I had all the time I wanted to check over the car, was not rushed at all. The paint was in great shape, I found a few minor dust spots, no biggie, and a few spots that I thought were imperfections, but were just dried water spots. I brought some Quick Detail spray and they came off. Only thing I found was the passenger side window had a chip/gash about 2-3 inches tall in it, and when I brought it up to my Delivery guy, he had already saw it and had it noted and had a work order placed to have it fixed. An appointment was made for that next week, pending the glass came in.
Long story short, the delivery process was great. I did not feel rushed, I was shown all the tech stuff, even though I watched enough YouTube videos I probably could have taught other people.
On the way home, I noticed the AP circle wasn’t moving, my drive was mostly highway, about 25 miles, they had said it could take up to 100. Drove a few more days, still hadn’t moved, so I called the Service Center and they pushed the software to me, I updated it, and went to go drive, and it was 75% learned before I even got to the highway. Very cool all it took was re-loading the software.
Also I noticed that there was a small imperfection in the windshield, when you would be driving on a 2 lane road, when you look to the right to see the line, it would kind of blur. I brought it up to them when I brought the car in to have the side glass repaired. The tech was able to see it, and agreed it wasn’t normal and a windshield was ordered.
That day that I brought it in for the side window to be replaced, I was given a rental Model S, went and got some lunch, ran some errands, and came back about an hour and a half later, they said that it would only take about an hour and a half or 2. Came back and was told that when they took the replacement glass out of the box, it was scratched up and not acceptable. They apologized left and right, no biggie, things happen it wasn’t their fault. They were going to get a new piece ordered, as well as the windshield and would call me when both were in, and would make sure before I came in for the appointment that they were not scratched up. I was told the windshields were currently on backorder, so could be a few weeks. No biggie, the car is safe to drive.
Got a call 2 weeks from then saying both were in and I can come in to get them replaced. I asked if I could drop it off after work, get a rental again and then bring it back the next day, they said that’s totally fine, and that they couldn’t get to it late in the day anyway, and one of the glass specialists wouldn’t be there until the morning so it works out great.
Dropped the car off, got another Model S as a rental, and was on my way home. Came back the next day after work and the car was done, dropped it off, I went over the car to make sure more issues didn’t come after the work, everything looked great, and I was on my way.
In summary, I haven’t had any major issues with my 3, but it hasn’t been perfect. I must say that my Service Center has been fantastic though through everything.
TL;DR - Minor glass issues, minor AP issue, St. Louis Service center has been great.
My delivery appointment was scheduled for 2:00, we arrive and the delivery associate came and said that the car arrived on the truck later than expected, so it still needs to be washed and prepped, no biggie, the St. Louis Service Center is in an area with lots of shopping, so went and killed some time at Bass Pro for about an hour.
Once we came back, the car was parked up front on a charger, they apologized for the delay, and told me to go ahead and check the car out. I had all the time I wanted to check over the car, was not rushed at all. The paint was in great shape, I found a few minor dust spots, no biggie, and a few spots that I thought were imperfections, but were just dried water spots. I brought some Quick Detail spray and they came off. Only thing I found was the passenger side window had a chip/gash about 2-3 inches tall in it, and when I brought it up to my Delivery guy, he had already saw it and had it noted and had a work order placed to have it fixed. An appointment was made for that next week, pending the glass came in.
Long story short, the delivery process was great. I did not feel rushed, I was shown all the tech stuff, even though I watched enough YouTube videos I probably could have taught other people.
On the way home, I noticed the AP circle wasn’t moving, my drive was mostly highway, about 25 miles, they had said it could take up to 100. Drove a few more days, still hadn’t moved, so I called the Service Center and they pushed the software to me, I updated it, and went to go drive, and it was 75% learned before I even got to the highway. Very cool all it took was re-loading the software.
Also I noticed that there was a small imperfection in the windshield, when you would be driving on a 2 lane road, when you look to the right to see the line, it would kind of blur. I brought it up to them when I brought the car in to have the side glass repaired. The tech was able to see it, and agreed it wasn’t normal and a windshield was ordered.
That day that I brought it in for the side window to be replaced, I was given a rental Model S, went and got some lunch, ran some errands, and came back about an hour and a half later, they said that it would only take about an hour and a half or 2. Came back and was told that when they took the replacement glass out of the box, it was scratched up and not acceptable. They apologized left and right, no biggie, things happen it wasn’t their fault. They were going to get a new piece ordered, as well as the windshield and would call me when both were in, and would make sure before I came in for the appointment that they were not scratched up. I was told the windshields were currently on backorder, so could be a few weeks. No biggie, the car is safe to drive.
Got a call 2 weeks from then saying both were in and I can come in to get them replaced. I asked if I could drop it off after work, get a rental again and then bring it back the next day, they said that’s totally fine, and that they couldn’t get to it late in the day anyway, and one of the glass specialists wouldn’t be there until the morning so it works out great.
Dropped the car off, got another Model S as a rental, and was on my way home. Came back the next day after work and the car was done, dropped it off, I went over the car to make sure more issues didn’t come after the work, everything looked great, and I was on my way.
In summary, I haven’t had any major issues with my 3, but it hasn’t been perfect. I must say that my Service Center has been fantastic though through everything.
TL;DR - Minor glass issues, minor AP issue, St. Louis Service center has been great.
Totally understand that these cars are not perfect. But what happened to striving for perfection. Why are there still dust spots or paint issues? Shouldn’t Tesla, a technology company, be able to solve this? If they can land a rocket on pads in unison, can’t they solve paint issues using state of the art technology?
SoCalDriver
Member
After reading about problems with the cars, I looked mine over very closely on delivery. Trunk seemed a little misaligned but they adjusted the stops and it looked great after that. It’s still a little harder to close than it seems it should be, but the alignment looks good.
No scratches at all. All the gaps on the car are good. We are very particular too.
About 1500 miles and a month in, all is well. Hoping it stays that way.
April 2019 build, LR RWD
This is my favorite car I’ve ever had (and we’ve had a LOT)
No scratches at all. All the gaps on the car are good. We are very particular too.
About 1500 miles and a month in, all is well. Hoping it stays that way.
April 2019 build, LR RWD
This is my favorite car I’ve ever had (and we’ve had a LOT)
JRP3
Hyperactive Member
If they were landing almost 7,000 rockets a week you'd have a better analogy.
My car was great. Delivery was done by a blonde girl who said to me that it’s like a phone. Play around with the settings and is self explanatory. She seems like she didn’t care much for her job. As I was outside trying to figure it out as she suggested, a sales guy came out as he was leaving to go home. He took 30 mins of his own time to show me everything. He said he also has one himself. Great fella who I can tell, loves what he does.
So your point is paint issues is too complex of a problem at 7,000 cars a week for Tesla to solve?
JRP3
Hyperactive Member
I'm saying that the speed at which they are ramping production volumes and the high number of difficult to control variables makes it a very difficult problem to solve in the short term. Two years ago Tesla was producing zero Model 3's. This year it will be more than 300,000.
The fact that there is a thread dedicated to whether or not a Tesla owner is honest about the quality of the product/company should be alarming - it implies that owners are not forthcoming with potential buyers, and they are "covering up" for Tesla
You people pay for, and accept quality as illustrated above:
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Nope, i thought it was perfect the day after i picked it up, and after all the grumbling on here i had a second look and still, nice and perfect.
Your picture proves my point.....that Enclave in the background has less than half the panel gap than the 3 --- good thing Tesla doesn't build submarines
While I agree the Enclave is a quality vehicle (it is) - angle and perspective are what you’re looking at. The car is put together just fine.
No, no. Everyone knows that the quality of a car is no longer about the regularity of panel gaps: it's now about the absolute width. Which, as we all know, is more important than the drive train, the handling, the road noise or the seating position.
And those of us who don't adhere to the One True Opinion are personally responsible for the shoddy quality of the car and the mental anguish inflicted by panel gaps wider than on an Enclave (whatever that is ;-) ). It's a conspiracy!
Some people really "deserve" to have a BMW ;-).
That being said: I did install an extra set of door rubbers to make the door sound like the one from my former Audi rather than the one from my former Ford ;-).
And those of us who don't adhere to the One True Opinion are personally responsible for the shoddy quality of the car and the mental anguish inflicted by panel gaps wider than on an Enclave (whatever that is ;-) ). It's a conspiracy!
Some people really "deserve" to have a BMW ;-).
That being said: I did install an extra set of door rubbers to make the door sound like the one from my former Audi rather than the one from my former Ford ;-).
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I took delivery of white/white SR yesterday. I showed up with my tape measure and flashlight. When the advisor greeted me with his paperwork I let him know I’m going to need about 45 minutes to complete my checklist and invited him to go do something else until I was ready. There were two of us there going through every inch of the car, even crawling underneath it to check for scratches. We looked for swirl marks, scratches, panel gap variations, headlight alignment, interior fit and finish...everything we could possibly go through.
In the end, I was able to find a small wrinkle in the white leather on the passenger seat. And I was almost embarrassed to point it out but I figured after 45 minutes I’ve got to come up with something. So he took it back tot he service center, applied some steam to it, and brought the car back out ten minutes later, wrinkle free.
I’m sure not every car is like this, but this car really was as perfect as I could expect. Anything else I could have pointed out would have just been silly.
In the end, I was able to find a small wrinkle in the white leather on the passenger seat. And I was almost embarrassed to point it out but I figured after 45 minutes I’ve got to come up with something. So he took it back tot he service center, applied some steam to it, and brought the car back out ten minutes later, wrinkle free.
I’m sure not every car is like this, but this car really was as perfect as I could expect. Anything else I could have pointed out would have just been silly.
Was it software limited to 220 miles? I read that all new SR are software limited now.
Picked up my model 3 on Saturday. Parked next to a Kia yesterday, Panel gaps were far smaller on the Kia and everything lined up. Moving from a BMW it's tough not seeing similar quality when paying BMW prices for a car. It's still a great car.
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