MpowerSkills
Member
They asked me to bring it to them to look into. I found someone else with the issue, they said Tesla took out the battery and glued the floor together.
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How was your model 3 quality when you took delivery?
- Thread starter Leafdriver333
- Start date
The last one is pretty neutral actually. Just depends on if they found out or not.
I included the last one for multiple reasons.
1. It could be a secret confession of those who have cheated.
2. It can be a secret confession of their sexual fantasy for those who have thought about cheating but never cheated.
3. It can serve as a temporary vote for those who have not taken delivery of their car.
I find it rather interesting that it has received only 11 votes (6.4%).
So far about 72% have voted positive (first two answer choices) even though there are 4 negative choices.
People who are upset could have cast multiple votes for all negative choices.
Tesla Fanboys could have voted for both positive options.
If you just count highest pos vs neg., 86 vs 27...
86/(86+27) = 76%
Therefore, my guess is the true positive response rate is somewhere between 72% and 76%.
I highly doubt there are quality issues with the Camry LE (the 25K model) --- could you elaborate/source your statement?
I have two friends with 2018 LE models (they both paid 2-3K less than 25K actually), and another friend with a 2017 RAV4 --- those cars are top tier quality. I would hazard to say that everything about those cars - the paint, interior materials, stereo system - is superior to Tesla....Apple Carplay is now standard in all Camry's
This the base LE model:
That is a fair point, Toyota can have quality that comes close BMW/Audi/Mercedes, while selling at $25k.
So even if Tesla can drop to $25k range, they will still be at an disadvantage given the quality issues ....
eustachio
Member
My new Toyota came with paint scratches last September. I just noticed the other day a bump in the paint, where some grit got painted over. A few other small imperfections... hanging out on this forum has caused me to inspect the car more closely!
Leeclanual
Member
What is abhorrent is adults on this forum voluntarily accepting a car with known cosmetic or mechanical issues and then complaining about the problems after accepting the purchase.
I see you live in Vancouver... when you buy fresh salmon/fish at the market do you ensure it looks and smells right when you ask the attendant to wrap it up? If you found the raw food reeking of ammonia when they hand it to you do you still buy it and complain the next day on how it gave you food poisoning? Or do you tell the attendant thanks but no thanks?
SammichLover
Banned
Busted analogy alert!
Fish you can't really fix, it isn't feasible.
Cars generally can be for minor stuff.When I picked up it was getting dark, it had rained just a little earlier, and the Service Center was actually closed. One person had stayed behind to hand over cardkey and receive the sealed paperwork package (helloooo Texas). I confirmed it had 4 wheels, 4 doors, and that the charger pack was in the trunk. I literally said, "yup, its got 4 wheels". We both knew there was no going over the vehicle to an appropriate level in the dusk quickly going dark, she said "check at home, call if you find anything".
Or I could have been a tool and wasted everyone's time coming back another day, for a car I'd already bought 2 weeks earlier (helloooooo Texas).
Lemon laws are there for a reason, and also don't cover fish AFAIK.
Mmmmmm, lemon juice covered fish.
JRP3
Hyperactive Member
That was my point. You seem to have misinterpreted what I wrote. I was saying the $35k+ Model 3 has worse QC than a Camry
Snow Drift
[Off-Road Assist] Activated
I'd like an option between Veteran and Drunk...
September 2018, VIN 96XXX. The car was in very good shape, but I did have to clean a few dirty spots on the white seats, and the ceiling trim needed to be inserted into some creases to sit flush. Two wheel covers, I think were curbed by the transport truck, but we somehow didn't notice for a week (maybe my wife did it, she swears she didn't).
Overall it was better than I expected. We love the car.
September 2018, VIN 96XXX. The car was in very good shape, but I did have to clean a few dirty spots on the white seats, and the ceiling trim needed to be inserted into some creases to sit flush. Two wheel covers, I think were curbed by the transport truck, but we somehow didn't notice for a week (maybe my wife did it, she swears she didn't).
Overall it was better than I expected. We love the car.
JRP3
Hyperactive Member
It's a terrible poll. If it were setup properly you have more responses and better data.
SammichLover
Banned
My ($37K new) Camry wasn't even close to flawless. It had a bit of weirdness going for some gaps. Nothing major, of course. About th same as my Model 3 (difference being Tesla sent someone to my house to fix the Model 3). I also know of at least one paint glob that was factory, because I noticed it there years later as I was cleaning up the car to sell it.
Toyota does tend to put out a very durable product. But "flawless production" they are not.
The other thing going on is that dealerships hide a LOT of this stuff from consumers. And most people don't actually look for it, anyway, so you don't hear about this stuff so much if there isn't a rondel or a T or something on the hood. Transit just beats things up, to an extent. Clearly some Tesla SC are better than others at this, at this point. Not sure that's QC proper, though.
Took home delivery today in Michigan. As far as I can tell the car is good condition, but it's dirty, so I will inspect more closely once I have washed it.
Also other "car dealers" have satisfaction survey after taking a car home. And they take it very seriously and emphasize that anything less than perfect score is a failure. A couple of times, I was in a hurry and told them I don't need the car detailed but they insisted that it was their protocol and they have to clean it even though the cars were brand new.
SammichLover
Banned
They're a middle-man skim operation, with strong rent-seeking protections in a lot of jurisdictions and a waning rationale for existence. They have to be trying very hard to keep the revolution from rising up and tossing them to the dustbin of history.
I did get a customer satisfaction query, have for I believe ever SC visit, too. "The top grade for each question or it is a failure" is standard operating procedure for basically everyone that gives those surveys (it is kinda pathological, in some ways) including for Tesla (a tech mentioned that to me once, although I bet they aren't supposed to).
The only new car I’ve had in recent years that was flawless on delivery was my 2015 Jeep Wrangler Rubicon. My Tesla was flawless except for some curb rash that was recently addressed by Tesla. Much to my surprise, the Jeep has remained trouble free for 4.5 years - something I never expected... I have a 2018 Ford Edge that has also been mostly good except for a squeaky sunroof.... The fit and finish on the Tesla is about the same quality as the Ford.
The delivery itself (2019-03-14) was pretty good, albeit delayed several times for reasons unknown. The guy from the DC showed up at my house and the car was mostly clean (consistent with being driven 20 miles in the spring). I was obviously distracted by the car's very existence so I didn't really notice any defects until later.
Pretty soon I did notice a nice big gouge in the door jamb, and some people at work pointed out that the panels in the front were overlapping slightly in one spot. After about 2500 miles some minor rattles showed up inside. I'm not hugely anal about these sorts of things so I haven't tried to get them serviced, so that people with more pressing issues can get in instead.
Pretty soon I did notice a nice big gouge in the door jamb, and some people at work pointed out that the panels in the front were overlapping slightly in one spot. After about 2500 miles some minor rattles showed up inside. I'm not hugely anal about these sorts of things so I haven't tried to get them serviced, so that people with more pressing issues can get in instead.
Attachments
Thanks appreciate it. How can they not tell you about this policy? It is complete BS! My delivery person was a total airhead. You would think they would have delivery down to a science. How to show new owners how to drive the car and set up the car. However, I sit in the car with her and she is like "what would you like to know?". I was floored they didn't have a standard delivery. In addition, she shows me the NOA and I have the SR+ w/o the FSD. I told her I shouldn't have this. She says well you do. It was not until I did a day of research that I found out it was a 60 day trial. How does the delivery person not know about this????
When I got my BMW they sat in the car for 30 minutes and went over the entire car with me and all the things it can do. I could even set up a follow up appt. to refresh me.
Update: As I suspected, Tesla has denied causing damage to the rim. They are calling it "curb rash" which it definitely is not. (see attached picture) There are no swirl marks. It actually looks like someone took the tire off the car and either it fell on the floor and scratched the tire and rim or threw it off the car into something.
I have not accepted their lame excuse. Let's see what the BBB can do now. Otherwise I will go the route of dispute resolution and if I have to then arbitration.
This will certainly cost the company more than the $300 to replace the rim.
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