I raised a service issue over 2 weeks ago after my rear window/mirror defrosters stopped working.
Any other marque and I would have been in to a garage for a diagnosis (and probably new fuse), within a few days tops. I would have also been able to phone and speak to someone.
The compromises I've made to drive the least compromised EV were valid in my mind a year ago. I don't think they will be valid in another year, when I will have many other EV options available to me.
It's a pain not being able to see out the rear window, at times hazardous, but worse than that is imagining a more serious fault and not being able to get it resolved.
I'm driving my 4yr old 300 miles to her grandparents on Sunday. Hopefully it's not raining on the motorway...