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Integrated Center Console >>> ordered but when will it arrive?

Discussion in 'Model S: Interior & Exterior' started by Mother Frunker, Jun 28, 2016.

  1. Mother Frunker

    Joined:
    Jul 8, 2015
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    Location:
    Dallas, TX
    I ordered this less than 24 hours after it was available on the website. Still nothing, and all they will tell me is "We will contact you when the unit is shipped to your local service center."

    Has anyone ordered and taken delivery?

    Ty
     
  2. Mother Frunker

    Joined:
    Jul 8, 2015
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    Location:
    Dallas, TX
    I have gotten this same ambiguous response 3 times so far. Ugh.

    Thank you for contacting Tesla Motors. The Model S Integrated Center Console is a service-installed accessory, so we will only ship it to a Service Center location. A request to have your order fulfilled was submitted to the distribution center and the information transferred to the Dallas-Cedar Springs Service Center. The console will be shipped to the Dallas-Cedar Springs Service Center, as requested, and they will contact you about the installation after they receive it.


    If there is anything else we may assist you with, please do not hesitate to contact us.
     
  3. liuping

    liuping Active Member

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    I did get shipping info for the phone adapter part less than a week after ordering. Nothing about the console itself shipping yet.

    I made the installation appointment already though, since appointments at the San Diego Service Center are about one and a half months out. If it does not show up by then, I'll cancel and make another appointment.
     
  4. ddimit

    ddimit Member

    Joined:
    Aug 21, 2013
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    Location:
    Sacramento, California, United States
    Went into service center to take a look at the new one before i decided to order. I ordered online at the SC the SC box was listed as optional when I did the order and left it blank. Also have not heard about delivery time or where they are going to ship it too
     
  5. thedaysbetween

    Joined:
    Jan 11, 2014
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    Location:
    Maryland, USA
    Ordered mine on 6/25. No info from Tesla yet.....
     
  6. ArtInCT

    ArtInCT Always Learning

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  7. Mother Frunker

    Joined:
    Jul 8, 2015
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    Location:
    Dallas, TX
    Update- I was informed on Thursday that my center console is in route to the Dallas SC
     
  8. supratachophobia

    supratachophobia Active Member

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    Columbus, Ohio
    Communication was sparse for me as well. It took exactly two weeks from order to install. Check out my review of you have some extra time.

    Integrated Console Review/Comparison
     
  9. eric777

    eric777 Member

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    Feb 17, 2016
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    Location:
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    I just called my local service center and was told that they could see my order in the system, but did not have any update on when it would arrive to be installed. I ordered on the first day the console was available on the tesla website, and though I have received the phone connection kit and a few other small accessories, there is no ETA on the console.

    I am a bit frustrated that they actually charged my credit card for the console considering that it has not shipped.
     
  10. supratachophobia

    supratachophobia Active Member

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    Something i did not consider when I ordered, since the part is going to the service center directly, it may be included in a batch shipment so therefore no tracking number for you individually. That's how it was with mine. And if your service center only gets weekly or biweekly shipments then you may be at the mercy of the normal supply chain.
     
  11. ArtInCT

    ArtInCT Always Learning

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    Just had the integrated console installed. Very, Very Nice. The top cover is as smooth as silk. Lots of storage. Nice rear passenger cup holders too. Had a P85+ loaner... nice car, a bit more noise from the road, P35xxx serial number, pretty much configured like my P90D but without a front motor. Seemed to lean a bit more in curves. Suspension felt a bit more harsh somehow, perhaps the heavy sway bars. Appeared to not slow down as fast when regen was kicking in. No sensors, no hill hold and no Autopilot Features. The center arm rests had the stitching on the top of the rest which felt odd. Also the instrument cluster bezel was the thicker old style and the cruise control was up high on the left and old style gear selector on the right. A very nice car, but no where near as planted or powerful as the P90D. Seats were the older performance seats with alcantera inserts and piping. Only 19,4000 miles were on this dark blue beauty. This would really be a nice car for someone looking for a CPO. It even had the factory film coating on the front end to protect from rock chips.

    Supra, you are correct, no individual tracking number....as it goes to the Service Center. I asked to keep my old center yacht floor just for ha ha's.

    Also while at the SC, a new software version was pushed to my car 2.24.102 and installed. Apparently, if you park your car for a length of time at a Service Center the car will latch on to the WiFi network and new software will be pushed if it is needed. This apparently saves time for the service techs.
     
    • Like x 1
  12. supratachophobia

    supratachophobia Active Member

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    The first Model S' did not have the yacht floor options so see if someone here needs it. I'm sure you could work out an amicable trade. I found someone that wanted my piano black floor piece.
     
  13. eric777

    eric777 Member

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    UPDATE - Just got a call from my SC who received the center console I ordered. The tech said "we're a bit backed up" and offered me an appointment at the end of next week. He said the install takes approx 2 hours. I will post more when the process is complete.
     
  14. studiojon

    studiojon Member

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    Redondo Beach
    Got my call today. Install in 2 weeks. Super excited.
     
  15. ArtInCT

    ArtInCT Always Learning

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    Sounds like the Integrated Consoles are flowing out to the SC's. Went to a concert last evening and this was the first time my wife saw the IC. She liked it because it provides more fluid storage areas as well as privacy for little things that made the yacht floor look very cluttered. (such as my thumb drives, note pad, pen, micro-fibre towel, sun glass case, etc)
     
  16. jelloslug

    jelloslug Member

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    Now that the replacement consoles with rear cupholders are being shipped I hope new cars are being built with the cupholder version also.
     
  17. liuping

    liuping Active Member

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    LOL. That's what I call backed up :rolleyes:

    San Diego Service Cneter appointments at over a month out...
     

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