Is Tesla service the best/reliable for windshield replacements?

[djillusion]

Lots and lots of glass up there and I knew this would happen sooner or later.

Is it best to make an appointment for replacement directly with Tesla? What’s typical costs for replacement with or without insurance getting involved?

 

[Seattle Tom]

Tesla outsources the labor for windshield installs at most SCs (though obviously it’s their glass). It takes two guys to install the windshield so there is more labor than a typical windshield replacement.

I can’t account for recent inflation, but it was about $1,100 two years ago.

 

[BobHinden]

I had the windshield of my M3 replaced. I looked into Safelite auto glass, but they said I would have to bring it back to Tesla to have the front Camera adjusted, so I had Tesla Service do it. They did a fine job.

 

[OldPro]

The local Tesla repair center in San Diego informed me they use a 3rd party to replace glass. In this case Heckman Glass. I contacted Heckman Glass directly and they coordinated with my Insurance Company (I have Glass Coverage so my deductible was minimal). Heckman Glass came to my home and replaced the windshield on my wife's Model 3 (Twice now) Following the replacement I took our Model 3 to the Tesla Service Center to have the forward camera recalibrated. Tesla did not charge me both times. I have only recently discovered a small chip with what looks to be a very small "spider" starting to form. I'll keep an eye on that before I decide what to do....at this point it should be able to be repaired under my Glass Coverage for a zero deductible. (I'm concerned my Insurance Carrier may decide to rescind the glass coverage at the next renewal!)

 

[JPWX]

I have a quote from Tesla for my 2018 MX to get windshield replaced. It's about $1700 showing in the service section on my app.

 

[RyanS]

I got the same crack on my M3. According to Safelite, it takes 12 weeks for them to get a windshield from Tesla!!. I submitted a service request to Tesla for windshield replacement work. Hope they can do it faster than Safelite.

 

[DCGOO]

Lots and lots of glass up there and I knew this would happen sooner or later.

Is it best to make an appointment for replacement directly with Tesla? What’s typical costs for replacement with or without insurance getting involved?

In Feb-2021, I paid 1555.27 for Tesla to replace. Safelite would have taken longer, because they had to go over to Tesla Service Center to pick up the glass. YMMV…..

 

[aesculus]

Lots and lots of glass up there and I knew this would happen sooner or later.

That just looks like a rock chip, and not directly in your line of sight. Let Safelight fill it with epoxy. Yes you will notice it still but sooner or later you won't. And the cost and hassle is tiny compared to replacing the glass.

 

[djillusion]

That just looks like a rock chip, and not directly in your line of sight. Let Safelight fill it with epoxy. Yes you will notice it still but sooner or later you won't. And the cost and hassle is tiny compared to replacing the glass.

Been thinking about this option too. I got an incoming call into insurance tomorrow to see what is covered vs my deductible too.

Thanks for all the posts, guys. Seems pretty spendy when all said is done.

 

[OldPro]

I have a quote from Tesla for my 2018 MX to get windshield replaced. It's about $1700 showing in the service section on my app.

Did you submit your claim to your Insurance Company under "Comprehensive"?

 

[JPWX]

I do have full glass coverage with Safeco. So as soon as it’s all paid for I’ll submit for reimbursement.

 

[chukiechz]

Do they take the camera, mirror and wiring off and reattach it on the new windshield? Just curious since I just wired up a dash cam and taking off the center channel was such a pain. I can’t imagine taking everything else off

 

[OldPro]

Do they take the camera, mirror and wiring off and reattach it on the new windshield? Just curious since I just wired up a dash cam and taking off the center channel was such a pain. I can’t imagine taking everything else off

The camera is integrated into the windshield. I do not recall the glass company removing the mirror at the time of the windshield replacement. (Windshield replaced twice-SO FAR) Both times at my home while I was observing.