Proflig8tor
Member
Advice - do NOT buy a Tesla Model X. They are complicated. They will require service and Telsa is weird and unpredictable when it comes to service. Sometimes Tesla is remarkably kind, sometimes they are nonsensical and sometimes just plain mean.
We bought a Tesla Model X, used. The previous owner's information was still in the car. She had a fight with Tesla over the front axle shudder problem (quoted her ten+ hours for repair, which makes no sense to me) and she dumped it. The dealer dumped on Manheim. We bought it at auction. She removed the vehicle from her app. Now Tesla will not add it to our app. The net result of this is that Tesla will not service the X and will not even sell me parts for the car.
Tesla is insisting that only the original owner, or Manheim can buy parts, or repair the car. This probably could be sorted if we took the vehicle out of our business partnership (that includes a dealership) and registered it personally. Because of Georgia law, that would cost about $4,000 (extra 7.5% if a private party sale). They also want a paper copy of my business card, which I've never had printed because who does cards these days?
There is no point in threatening legal action. The "right to repair" laws are mostly written to limit the responsibility of the manufacturers and evade federal anti-trust legislation. I'm just stock with a broken car. Wanna buy it?
If you do buy a Tesla, then pay the extra and buy from Tesla. They control the app, which is the exclusive gateway to service that you will need.
We bought a Tesla Model X, used. The previous owner's information was still in the car. She had a fight with Tesla over the front axle shudder problem (quoted her ten+ hours for repair, which makes no sense to me) and she dumped it. The dealer dumped on Manheim. We bought it at auction. She removed the vehicle from her app. Now Tesla will not add it to our app. The net result of this is that Tesla will not service the X and will not even sell me parts for the car.
Tesla is insisting that only the original owner, or Manheim can buy parts, or repair the car. This probably could be sorted if we took the vehicle out of our business partnership (that includes a dealership) and registered it personally. Because of Georgia law, that would cost about $4,000 (extra 7.5% if a private party sale). They also want a paper copy of my business card, which I've never had printed because who does cards these days?
There is no point in threatening legal action. The "right to repair" laws are mostly written to limit the responsibility of the manufacturers and evade federal anti-trust legislation. I'm just stock with a broken car. Wanna buy it?
If you do buy a Tesla, then pay the extra and buy from Tesla. They control the app, which is the exclusive gateway to service that you will need.
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