AC2DC
Member
Thanks for the info! By chance, is your service advisor in SLC "To***"? I'm trying to text him but haven't gotten a reply.
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LR AWD Performance (Stealth TM3) Waiting Room
- Thread starter M3FNATIK
- Start date
Yes. Good luck getting him to respond to texts. I have to call the location and ask to speak to him or chat with a person on the Tesla web page and they can somehow get him to call me back. Just call Scottsdale. They will be able to get you sorted out in a few minutes.
They don't seem especially helpful here in SLC. I'm here too guys and I had to call California to get a VIN assigned. I will be at the Cybertruck event being hosted by the SLC store tonight! You guys going?
I don't understand why you had to create a duplicate order and cancel your original order? The SA I spoke with (not my assigned SA) was able to just change my order for free.
When I called the SA in Cali he was able to use my existing reservation and assign me the new car.
Also just a warning there are SA's who got in trouble in the past if their name and info is on the public forums. But it's up to you how you want to handle this.
That was my experience at the SLC store when I went down to test drive a car 6 months ago. I arrived without an appointment to test drive a car as was clearly encouraged on the Tesla webpage and when I showed up there were a bunch of SAs just sitting around. I asked to test drive and they asked if I had an appointment which I didn't. They told me sorry, you'll have to make an appointment and come back later. I looked around and the store was completely devoid of customers. It was only after I complained that I drove almost an hour to the store for the test drive did one of them "do me a huge favor" and let me drive one in chill mode for about 5 minutes before the car "had to be back for a scheduled test drive" by someone who still never showed up 30 min later. I expected it to be low pressure compared to a normal dealership but this was ridiculous. Just about had to beg for someone to help me out. Anndddd.... it turns out the attitude at that store hasn't changed much in the 6 months since now that I am ready to actually purchase a car.
It’s ok. Worth it to get the stealth.I think that SA was mistaken. Sorry it cost you $100.
dandrewk
Active Member
I think that SA was mistaken. Sorry it cost you $100.
Not mistaken, as it has been the situation with several of these orders, including mine. The showroom manager emailed/texted/called the delivery team at Tesla Corporate. He said he couldn't assign a VIN for a car that hasn't already been produced.
This seems to vary by order, so perhaps it's unique to individual orders. Whatever the situation, the store manager is giving me a $100 "showroom accommodation" for the "lost" $100.
But even that is unnecessary in California and in several other states. In spite of what the website says, the $100 IS refundable due to state laws. It's illegal here (and elsewhere) to take a deposit on a car and then not deliver it. There are posts here that confirm receiving the $100 credit after cancelling orders.
dandrewk
Active Member
Joabe
Member
I Got my P3D+ that was ordered on 10/20 switched to a stealth by my SA.
My $100 deposit still applied, and now I have a VIN (source code)
Was hoping there would not be a delivery charge, but no luck
My $100 deposit still applied, and now I have a VIN (source code)
Was hoping there would not be a delivery charge, but no luck
Is that just an estimate on when the car will arrive? Or is that a confirmed scheduled delivery date?
This roughly jives with the "two weeks from today" estimate that I was given, as well. The SA said the cars are expected to enter production next week and then take about a week after that to arrive at my delivery center.
I Got my P3D+ that was ordered on 10/20 switched to a stealth by my SA.
My $100 deposit still applied, and now I have a VIN (source code)
Was hoping there would not be a delivery charge, but no luck
Weird that you have to pay a delivery charge. I was told that I wouldn't have to pay one because the car is staying within the same region as it was originally slated for (southwest region, I guess?).
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