M3 Summon Inconsistencies?

[northWETwa]

So every morning, 5:30am, is a roll of the dice using Summon to back our 2018 M3 out of the garage. It's a snug fit, nestled next to our 2014 MS (we're not Tesla "newbies"). Every day I open the garage. Every day I open my Tesla app. Every day I tap on Summon. EVERY DAY I place my finger on Reverse. And then.....

Some days Summon starts the car moving while also attempting to close the garage door on itself (always have my hand on the garage button now just in case).

Some days the app shows no connection

Some days the car backs up about 10 feet, half in & half out of the garage & stops

Some days it actually works! (Insert smile and good start to the day here!)

Never a dull moment.....seemingly always something new.....like a new-ish puppy. Just when you think you've got him trained, you step barefoot into an accident on the carpet

So TODAY.....I performed my 5:30 am ritual and......*HONK*.....followed by message " Summon failed. Take over parking immediately." Boy, did THAT wake me up quick - ha! Yet another new "quirk", but this one will wake the neighbors if it continues!

Anyone else experiencing similar?? Anyone found a solid resolution?? Seeking some constructive help here, friends! Thanks!

 

[Seth2020]

I agree summon is a role of the dice. I did not have experience with the garage door closing on the car though - I just got my homelink installed last week.

I was playing with Smart Summon yesterday in a mostly empty parking lot, and it is even more random. I have yet to get it to go where I think it should -- it's come close, but never quite to the right spot.

The one thing that is consistent is, with Summon or SS, it does NOT like inclines. Even the slightest incline will make it complain and abandon the attempt (or not even start it). Is your driveway inclined?

All in all, your best option is to drive the car out of the garage, and trust that summon will continue to improve with future updates

 

[SleepyInSF]

I too get inconsistencies where it would stop right after it started but it never went off with a Honk like that. Maybe contact support and see if that's normal? They should be able to pull logs from your car to see what triggered the event.

 

[NOLADriver]

Did Bluetooth disconnect and that cause the summon to stop and the horn to honk as if it was locked ? Did the mirrors fold during the ending of it to indicate locked ? Maybe a Bluetooth issue ?

 

[Uncle Paul]

Most would agree with your experience. Summon is neither precise nor consistant. Same thing with auto park and driving through construction zones on Autopilot.

They are getting better, but are still kinda beta.

 

[WilliamG]

I’m thinking your Wi-Fi connection is the issue. Try disabling Wi-Fi before trying Summon, especially if your router isn’t super close to the phone with a clear signal. For me Summon (at home) works near flawlessly if I disable Wi-Fi.

 

[1.21GW]

The title of this thread is what tesla should have named the summon feature.

smart summon sounds like a used car dealer advertising a “great deal”.

 

[Puddles]

The more amusing result I see (when using smart summon, not the regular kind) is when the car carefully pulls out of the stall and starts driving off *away* from me. It usually screeches to a halt after about 10 feet, apologetically backs back into the stall (yikes) and pulls out going the right direction.

It has been pointed out to me that I should probably take this personally.

 

[northWETwa]

Haha!

The title of this thread is what tesla should have named the summon feature.

Thanks for all of the great suggestions. Glad to know that I'm not the only one experiencing this fun.

Incline - no incline to driveway, but I AM standing one step up at the front of the car on the house/garage door stoop. Doubt that's it?

Wifi - Have not tried disconnecting my phone from the house wifi before summoning. But.....the car's on the house wifi while it's parked in the garage. Hhhmmmm.....now I'm wondering if some of the issues might have something to do with the car transitioning from house to satellite connection?? Will play with this tomorrow......

Call Tesla support?? I don't have that much time in my life to sit on the phone waiting, waiting.....waiting...... And besides...you guys (my peeps) are really so much more efficient and accessible! haha!

Mirrors are folded on both cars when parked in the garage (it's a snug fit). There's no mirror action when using Summon. They're unfolded "manually" by me after entering the car.

Thanks again for all of the suggestions! I'll continue playing with this daily, 5:30am.

 

[GoSharks]

From experience, the car does not transition off of poor wifi onto LTE while on summon very well (or at all).

 

[WilliamG]

From experience, the car does not transition off of poor wifi onto LTE while on summon very well (or at all).

If the car starts moving it’s not on Wi-Fi anymore anyway. So that shouldn’t be a factor, no?

 

[SleepyInSF]

Call Tesla support?? I don't have that much time in my life to sit on the phone waiting, waiting.....waiting...... And besides...you guys (my peeps) are really so much more efficient and accessible! haha!

When I say call, i meant Schedule Service from the Tesla App.

 

[C141medic]

Whenever I’ve used summon to back the car out of the garage it’s never had any issues. For me, the issues have been using summon to enter my garage. It works about 50/50. I also have a narrow garage with about maybe 6 inches of clearance from the car on each side so perhaps that’s the issue but I’d think that if it backs out without any issues it should do the same going forward into the garage?

 

[KenC]

I agree summon is a role of the dice. I did not have experience with the garage door closing on the car though - I just got my homelink installed last week.

I was playing with Smart Summon yesterday in a mostly empty parking lot, and it is even more random. I have yet to get it to go where I think it should -- it's come close, but never quite to the right spot.

The one thing that is consistent is, with Summon or SS, it does NOT like inclines. Even the slightest incline will make it complain and abandon the attempt (or not even start it). Is your driveway inclined?

All in all, your best option is to drive the car out of the garage, and trust that summon will continue to improve with future updates

You may need to tweak the maps Tesla uses for Smart Summon. Go to openstreetmap.org and look at the parking lots you test in. Sometimes, setting a parking lot as one-way, or making it come closer to the curb if it's a pickup spot is helpful.

 

[PianoAl]

I wonder if all dumb summon problems would be solved if the car would:

1. Straighten the wheels
2. Move forward or backward, as requested.
3. Stop if it gets scared.

Easy, right?

 

[GoSharks]

If the car starts moving it’s not on Wi-Fi anymore anyway. So that shouldn’t be a factor, no?

I’ve had the car connect and release the parking brake only to refuse to move. It isn’t resolved until I disconnect from WiFi. Other times it doesn’t connect at all, or barely moves.

 

[Seth2020]

You may need to tweak the maps Tesla uses for Smart Summon. Go to openstreetmap.org and look at the parking lots you test in. Sometimes, setting a parking lot as one-way, or making it come closer to the curb if it's a pickup spot is helpful.

So openstreetmap.org is used for summons, while Google Maps is used for navigation and the GPS display?

 

[WilliamG]

I’ve had the car connect and release the parking brake only to refuse to move. It isn’t resolved until I disconnect from WiFi. Other times it doesn’t connect at all, or barely moves.

Hmm. That seems strange to me. I think as soon as I put the car into drive (as I recall) it disconnects Wi-Fi and moves straight over to LTE.

 

[KenC]

So openstreetmap.org is used for summons, while Google Maps is used for navigation and the GPS display?

I know they use openstreetmap for parking lots, but I don't know for sure if they use Google for the rest.

 

[GoSharks]

Hmm. That seems strange to me. I think as soon as I put the car into drive (as I recall) it disconnects Wi-Fi and moves straight over to LTE.

Not sure if what happens in drive directly correlates to what happens with summon.