Maybe the dumbest APP question ever

[jstjohnz]

OK, in the process of purchasing a model Y, downloaded the app to my iphone. When I open the app I get:

Hi, Welcome to the Tesla family. Let's get started with an overview of your model Y features.

Now what? The only buttons I have are GET SUPPORT (opens the web site in Safari) and an icon that takes me to the toybox, and an X that closes the app.

How do I get started with an overview of my model Y features? Or can I not do anything with the app until I have a car linked?

 

[mikes_fsd]

Or can I not do anything with the app until I have a car linked?

You cannot do anything useful until your car is linked to your account.

 

[MikeHolliday]

If I remember corrently, before delivery I could see a few pages, but the navigation of the App pre delivery lacked a lot.

I don't remember much, try swipping different dirrections, clicking on the car. I also thought that there was a dropdown menu on the upper right corner...

 

[jstjohnz]

Hmm. All I have in the upper right are an X that closes the app and a toybox icon. I guess I will just see what happens once the car is linked.

 

[jjrandorin]

OK, in the process of purchasing a model Y, downloaded the app to my iphone. When I open the app I get:

Hi, Welcome to the Tesla family. Let's get started with an overview of your model Y features.

Now what? The only buttons I have are GET SUPPORT (opens the web site in Safari) and an icon that takes me to the toybox, and an X that closes the app.

How do I get started with an overview of my model Y features? Or can I not do anything with the app until I have a car linked?

Thats not a dumb question, btw. I know you have the answer already (you cant do much of anything with it until the car is linked to it), but its a fair question.

It will get linked to it sometime on your delivery day.

 

[MikeHolliday]

Absolutely, never a dumb question, that how we all learn the really cool features that our cars have to use...

 

[DMod]

Hmm. All I have in the upper right are an X that closes the app and a toybox icon. I guess I will just see what happens once the car is linked.

That’s all I had too until I took delivery and the car showed up. The wording does make it seem like there should be more there.

 

[MikeHolliday]

I remember that I had 2 of 3 pages. It was basically the same as if you login to the website with your information. That is exactly what I got within the App.