jbeezely4051
Member
Followup. Brought it to the service center. So here's what happened when I brought it this morning.
Service Rep: "Oh, that's normal"
Me:, "how come the passenger seat doesn't do that?"
Service Rep: "oh, yeah that doesn't look right. but just don't keep moving it forward and backward"
Me: "well then how am i supposed to get people back there?"
Service Rep: "you'll have to create another ticket"
Me: "but that's why I came here. because of this issue. today's appointment is because of the ticket I created to resolve this issue."
Service Rep:"oh, uh yeah they told me that this is normal"
I just left. I'm so fukn pissed by Tesla service. They primary goal is prevent as repair as possible. There must be some performance metric tied to deflecting customers.
End of story: not fixed.
Service Rep: "Oh, that's normal"
Me:, "how come the passenger seat doesn't do that?"
Service Rep: "oh, yeah that doesn't look right. but just don't keep moving it forward and backward"
Me: "well then how am i supposed to get people back there?"
Service Rep: "you'll have to create another ticket"
Me: "but that's why I came here. because of this issue. today's appointment is because of the ticket I created to resolve this issue."
Service Rep:"oh, uh yeah they told me that this is normal"
I just left. I'm so fukn pissed by Tesla service. They primary goal is prevent as repair as possible. There must be some performance metric tied to deflecting customers.
End of story: not fixed.