After delivery of my Model 3, a couple things were missing: the SAE J1772 charging adapter, and the lug nut cover puller. I know the young fellow who delivered the car must have taken the puller, but the charging adapter, I don't know. It possibly wasn't delivered at all. I've notified tesla.com/support four times of this problem with no reply whatsoever. I should've checked out every detail before accepting delivery, but was too happy just staring at the car!