Wiki Mega-consolidated delivery quality issues thread and checklist

[jebinc]

Ugh. It's been almost three years since the refresh and they can't produce reasonable cars. I would reject delivery. I don't think they can fix the paint issues correctly.

nkr?

 

[n2mb_racing]

nkr?

What?

 

[jebinc]

What?

No Kidding, Right?

 

[aerodyne]

No Kidding, Right?

Ban all acronyms not in urban dictionary

 

[tesltoronto]

As I'm hoping to take delivery of my Model S Plaid soon, I've trying to put together a consolidated list of all the issues folks have been finding at the time of delivery of their cars, so I can look out for such issues before accepting delivery of mine.

The goal would be to note all issues of concern to you, take photos of them, and decide whether you want to take delivery as is and deal with them at service centers, or raise them to delivery specialists and potentially refuse delivery.

I know there's already a refresh issues thread going, and I've been inspired by that one a lot, but this one is specifically for things to look out for at delivery, and it's also not a pros/cons or list of dislikes.

Note that this does NOT include software issues or missing features, which we hope will be fixed with OTA updates over time.

If you've already taken delivery and see anything missing, please add it by incrementing the list with a numbered item.

Hoping this list will help others who are also about to take a delivery. Enjoy!

1. Paint scratches/dents/peeling/swirl marks
2. Paint bubbles/foreign objects under paint
3. Adhesive residue on paint, lights, glass, or exterior trim
4. Panel gaps: door, trunk lid, or frunk misalignment
5. Trunk liner not secure/popped up
6. Clear coat sag on leading edges
7. Rubber seal hanging down behind front grill
8. Condensation in head/tailights
9. Watermarks on windshield that can’t be wiped off
10. Spoiler misalignment/edges lifting
11. Scratched glass (on the outside)
12. Rear license plate frame dented/bent
13. Passenger door not closing
14. Door handle stuck when retracting, continuous whirring sound
15. Door handle rubbing against door shell when presenting
16. Door bottom corner inside folds
17. Driver door inside trim nick on panel (where it meets the dash when closed)
18. Yoke rubber cover coming loose on corner
19. Worm/vein in yoke airbag cover
20. Interior trim scratches
21. Adhesive residue on interior trim, console, seats, etc.
22. Seat bolster wrinkled
23. Bubbles in door panels
24. Center console sliding door not staying open/always slids shut
25. Interior fabric in door panel not fully set/glued down
26. Ambient floor lights not all working
27. Loose object ratting/rolling around inside door panel
28. Dent in the main speaker grill in dash under windshield
29. Rear door panels misalignment
30. Poor seams on rear seats
31. Front side triangle window not connected to the weatherstrip
32. Loose A pillar
33. Lightbulb in the center console storage popped out
34. Clogged up perforations in a-pillar speaker grill
35. Interior rubber seals misaligned (trunk, doors)
36. Windshield/rear/side windows glass distortion
37. Scroll wheel on yoke squeaks when rolling up/down
38. Sideview mirrors squeak (touch or open/close door)
39. Carpeting not extended all the way to the rubber seals in door sill
40. Glue in joints of the yoke
41. Driver side door handle gets stuck in extended position
42. Frunk internal insulation is loose by fender near the lid piston
43. Wheel well has trim sticking out
44. Frunk lid standoffs not touching body on one side
45. Wrinkled/uneven rubber gasket around the doors
46. Rubber cover around the front trunk area on the passenger side is a little loose/short
47. Excess paint/drip on corner of some pieces
48. Some door handles recessed more than normal causing the light to be partially hidden
49. Squeaking noise while pulling on door handles
50. Squeaking noise on side view mirror black plastic trims
51. Big tear on the side of the dashboard near the A pillar on the driver side
52. Some type of residue on dashboard
53. Whistling noise from A/C when passenger side is not active
54. Missing privacy shelf in trunk
55. Missing lower trunk space covers (one large, one small on the left)
56. Missing fasteners in the wheel well
57. Cracks in wood trim
58. Scratches under the car, especially front bumper
59. Wrinkles in rear seat bench
60. Alignment of roof glass - check that gaps are roughly equal on driver and passenger side, particularly if intending to install a roof rack

Quite the list, I know.. but wait, there's more!

The below issues would only be noticeable upon entering the car/driving, so not sure they can be checked before accepting/refusing delivery:

• Ultrasonics not sensing objects
• Steering yoke rubs when you turn
• Car pulling to one side or the other (misaligned wheels)
• Sideview mirrors shake/vibrate at speed
• Turn signal error due to Broken wire
• Rattles on various trim while driving
• Rattle from outside of car with window down
• Rattle in back somewhere when going over a bump
• Slight vibration in steering wheel above 70pmh
• Whistling wind noise at speed
• Clunk/thud in front suspension when going over speed bumps
• Vibration when accelerating from 38-42mph
• Subwoofer slider having no impact to bass levels

List of “loose” items you should get at delivery:

• 2 key fobs (looks like little toy cars)
• 2 key cards
• Mobile connector with 110V adapter
• J1772 adapter
• Zippered storage bag for mobile connector and adapter
• Registration paperwork
• Floor mats
• Rear trunk privacy shelf
• Large rear trunk cargo cover
• Small rear trunk cargo cover (left side)
• Rear license plate frame
• Monroney window sticker (US version)

The attached PDF file includes the items listed above (as of 9/3/21) combined with the list found in a post from @jeremymc7 at New Model S inspection or checklist

Good luck to everyone taking deliveries!!
-Marc

Should we update this list? Some of the items are not valid any more while others need to be added.

1. My new MX Plaid’s windshield wipers were streaking and the washer fluid was not spraying. There was a lot of gunk on the wipers. The washer fluid tank was almost empty as well.

2. Are we supposed to get a USB drive (for sentry recording) ? See attachment, where Tesla says all new cars come with it.

 

[n2mb_racing]

Should we update this list? Some of the items are not valid any more while others need to be added.

1. My new MX Plaid’s windshield wipers were streaking and the washer fluid was not spraying. There was a lot of gunk on the wipers. The washer fluid tank was almost empty as well.

2. Are we supposed to get a USB drive (for sentry recording) ? See attachment, where Tesla says all new cars come with it.

Yes, there should be a USB drive in the glovebox

 

[Klyde99]

I m expecting my new Plaid S in stealth grey delivery in Jan-Feb 2024, hows the build quality nowadays, any recent delivery mind sharing their quality issues? When i got my S plaid back in 2022, quality isnt great, but still drives like a dream, hopefully quality is improved on the new 2024 Model S.

 

[jebinc]

I m expecting my new Plaid S in stealth grey delivery in Jan-Feb 2024, hows the build quality nowadays, any recent delivery mind sharing their quality issues? When i got my S plaid back in 2022, quality isnt great, but still drives like a dream, hopefully quality is improved on the new 2024 Model S.

What happened to your 2022 Plaid?

 

[Klyde99]

What happened to your 2022 Plaid?

wife totalled it, got full coverage of a brand new plaid replacement.

 

[aerodyne]

wife totalled it, got full coverage of a brand new plaid replacement.

Ouch....

But with the larger rear screen, lighter roof, and soon to come, rear gaming and BT headset capability, perhaps she will let you drive more.

 

[dsm363]

wife totalled it, got full coverage of a brand new plaid replacement.

Hope she and everyone was ok from that. But you'll like the new car. I'm comparing it to a much older P85 so yours will be almost identical but the quality seems good so far. No major quality or panel issues.

 

[MidwestRO]

I've had my MSP for a few weeks now and didn't look at any of this stuff when I picked it up. Just assumed it was a new car and passed QC.

The major issues I've had:
1. Auto wipers suck. They either don't wipe when they need to or they keep going after the rain stops. Manually selecting wiper speed is a huge PITA (I picked the car up in the rain at night so had a bit of a learning curve never having been in a Tesla before).
2. The frunk latch doesn't always unlatch. You pop it, but then you can't lift the frunk up and there's no way to manually release the latch with your finger. The only work around I have figured out for this is to pop it with your phone while you are standing in front of it, but before you tap open on the app, pull up on the frunk lid, that way it will unlatch all the way. Highly annoying there is not a physical release or at the very least a button like the rear trunk you can press on the body.

 

[jebinc]

I've had my MSP for a few weeks now and didn't look at any of this stuff when I picked it up. Just assumed it was a new car and passed QC.

The major issues I've had:
1. Auto wipers suck. They either don't wipe when they need to or they keep going after the rain stops. Manually selecting wiper speed is a huge PITA (I picked the car up in the rain at night so had a bit of a learning curve never having been in a Tesla before).
2. The frunk latch doesn't always unlatch. You pop it, but then you can't lift the frunk up and there's no way to manually release the latch with your finger. The only work around I have figured out for this is to pop it with your phone while you are standing in front of it, but before you tap open on the app, pull up on the frunk lid, that way it will unlatch all the way. Highly annoying there is not a physical release or at the very least a button like the rear trunk you can press on the body.

Welcome to our happy place.

 

[cwanja]

Welcome to our happy place.

Welcome to Tesla ownership.

 

[jebinc]

Welcome to Tesla ownership.

Touche!

 

[WilliamG]

I've had my MSP for a few weeks now and didn't look at any of this stuff when I picked it up. Just assumed it was a new car and passed QC.

The major issues I've had:
1. Auto wipers suck. They either don't wipe when they need to or they keep going after the rain stops. Manually selecting wiper speed is a huge PITA (I picked the car up in the rain at night so had a bit of a learning curve never having been in a Tesla before).
2. The frunk latch doesn't always unlatch. You pop it, but then you can't lift the frunk up and there's no way to manually release the latch with your finger. The only work around I have figured out for this is to pop it with your phone while you are standing in front of it, but before you tap open on the app, pull up on the frunk lid, that way it will unlatch all the way. Highly annoying there is not a physical release or at the very least a button like the rear trunk you can press on the body.

My car is the same, and 18 months older. Fun, right? I bet after you have popped that latch the second time and then close it, it opens the next time just fine but then if you leave it for a while it won’t. I recommend some grease on that U-shaped latch, but even then once it gets a lot colder, it’s not super consistent anyway. So it goes.

For now, get used to the auto wipers not working at all. They haven’t worked for months.

 

[jebinc]

My car is the same, and 18 months older. Fun, right? I bet after you have popped that latch the second time and then close it, it opens the next time just fine but then if you leave it for a while it won’t. I recommend some grease on that U-shaped latch, but even then once it gets a lot colder, it’s not super consistent anyway. So it goes.

For now, get used to the auto wipers not working at all. They haven’t worked for months.

And my Plaid is 28 months old, and still has all of those afflictions. Thank you, Tesla....

 

[n2mb_racing]

I've had my MSP for a few weeks now and didn't look at any of this stuff when I picked it up. Just assumed it was a new car and passed QC.

The major issues I've had:
1. Auto wipers suck. They either don't wipe when they need to or they keep going after the rain stops. Manually selecting wiper speed is a huge PITA (I picked the car up in the rain at night so had a bit of a learning curve never having been in a Tesla before).
2. The frunk latch doesn't always unlatch. You pop it, but then you can't lift the frunk up and there's no way to manually release the latch with your finger. The only work around I have figured out for this is to pop it with your phone while you are standing in front of it, but before you tap open on the app, pull up on the frunk lid, that way it will unlatch all the way. Highly annoying there is not a physical release or at the very least a button like the rear trunk you can press on the body.

That's not normal. There's something not adjusted right with your frunk latch.

 

[WilliamG]

That's not normal. There's something not adjusted right with your frunk latch.

Correct. But like heck I’m letting Tesla touch it.

 

[jebinc]

That's not normal. There's something not adjusted right with your frunk latch.

Commonplace.