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Wiki Mega-consolidated delivery quality issues thread and checklist

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#761
cwanja said:
Latest issue I discovered - rear wireless chargers do not work.
Click to expand...
paulchou said:
My experience w/ Tesla wireless charging is that it's weak overall and unpredictable. Sometimes it would charge normally, sometimes after 2 hrs of driving it's barely up 1%. Believe me I tried to test the performance w/ all types of variables such as current charge level, radio on/off, phone cover on/off, etc. The result is inconclusive.

This is especially true for the rear chargers. You might want to take off the phone cover and see.

My guess is this is all "within SPECs", if you call Tesla about it.
Click to expand...
cwanja said:
This is sans cover - I run without a cover and the phone charges perfectly on the front row chargers.

On the rear seat, there is zero sign of charging from the phone - audible or vibration.
Click to expand...
In a bit of further testing today prior to a ranger showing up, the wireless chargers work less than 5% of the time. And it is extremely inconsistent - I can put the phone in the exact same spot and it will not charge like it was moments before. I assume a defective pad.
 
#762
cwanja said:
In a bit of further testing today prior to a ranger showing up, the wireless chargers work less than 5% of the time. And it is extremely inconsistent - I can put the phone in the exact same spot and it will not charge like it was moments before. I assume a defective pad.
Click to expand...
Yeah, seems like a bad one. My front one is perfect. I tested the rear ones once and they worked. I'll check them again.
 
#763
cwanja said:
In a bit of further testing today prior to a ranger showing up, the wireless chargers work less than 5% of the time. And it is extremely inconsistent - I can put the phone in the exact same spot and it will not charge like it was moments before. I assume a defective pad.
Click to expand...
n2mb_racing said:
Yeah, seems like a bad one. My front one is perfect. I tested the rear ones once and they worked. I'll check them again.
Click to expand...
Personally, a disappointing ranger visit.

Ranger brought two iPhones of different sizes and versions and then I was able to catch them for five minutes with my iPhone 14. Ranger's smaller iPhone (6 / 7 design) worked every time, without fail. His other phone (iPhone 11 Max or 12 Max) took a few wiggles and tries to start charging but ended up charging nearly every time. Those times it did not, you change sides on the pad and it started working. Then go back to the side that was not, and it starts working.

My iPhone 14 Pro was the most intermittent, but would charge if you wiggled it around or JUST placed it in the right spot to start charging - which consisted of not too far to the right or left and not all the way to the bottom of the charging pad. And if you miss the coils on the first try, you have to remove the phone from the pad entirely and retry it. Once you position it correctly the first time, you can push it down flush with the bottom of the charging pad borders, phone will keep charging.

To me - this is faulty. It should not be that precise and finicky to start charging. And I thought the pads had multiple coils in there so that it would not be so precise.

My request - anyone with a non-max (e.g. largest iPhone screen) see if their rear Model S refresh charging pad behavior is the same? Much like @n2mb_racing, I just throw my iPhone on the front pads and it charges. No issues. Thought the same for the rear, which appears to not be the case.

Texts from the ranger and service notes:
Hey so I was talking to some of the leads at the service center see if they had any ideas or input to the issue. Everyone seems to agree that you know if it’s working there’s not much else we can do at this time, I guess rear pad might be more finicky and sensitive to the perfect spot or placement of phone. We’ve seen similar issues with the front pad rather than the back. Unfortunately there’s not much else to do at this time sorry about that. One thing they did suggest is maybe try flipping the phone 180 see if it more successfully charges? Just an idea, again sorry couldn’t do much else and have a good rest of your day
Click to expand...
Technician Notes
Inspected charging pad and found no damage, tested charging pad with personal phone, work phone and customer phone. Customer phone would intermittently charge and not charge depending on exact location on pad. Work phone seemed to charge first time everytime, personal phone charged most of the time first time.

Explained to customer that phone might need to be moved to perfect spot for it to begin charging and stay charging.
Design different then the front so conditions and function might be slightly different.
Click to expand...
 
Last edited:
  • Informative
Reactions: paulchou
#764
cwanja said:
Personally, a disappointing ranger visit.

Ranger brought two iPhones of different sizes and versions and then I was able to catch them for five minutes with my iPhone 14. Ranger's smaller iPhone (6 / 7 design) worked every time, without fail. His other phone (iPhone 11 Max or 12 Max) took a few wiggles and tries to start charging but ended up charging nearly every time. Those times it did not, you change sides on the pad and it started working. Then go back to the side that was not, and it starts working.

My iPhone 14 Pro was the most intermittent, but would charge if you wiggled it around or JUST placed it in the right spot to start charging - which consisted of not too far to the right or left and not all the way to the bottom of the charging pad. And if you miss the coils on the first try, you have to remove the phone from the pad entirely and retry it. Once you position it correctly the first time, you can push it down flush with the bottom of the charging pad borders, phone will keep charging.

To me - this is faulty. It should not be that precise and finicky to start charging. And I thought the pads had multiple coils in there so that it would not be so precise.

My request - anyone with a non-max (e.g. largest iPhone screen) see if their rear Model S refresh charging pad behavior is the same? Much like @n2mb_racing, I just throw my iPhone on the front pads and it charges. No issues. Thought the same for the rear, which appears to not be the case.

Texts from the ranger and service notes:
Click to expand...

A service visit and they not only attempted to fix your problem, and did not break anything in the process?

I'd consider yourself lucky.
 
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#765
cwanja said:
Personally, a disappointing ranger visit.

Ranger brought two iPhones of different sizes and versions and then I was able to catch them for five minutes with my iPhone 14. Ranger's smaller iPhone (6 / 7 design) worked every time, without fail. His other phone (iPhone 11 Max or 12 Max) took a few wiggles and tries to start charging but ended up charging nearly every time. Those times it did not, you change sides on the pad and it started working. Then go back to the side that was not, and it starts working.

My iPhone 14 Pro was the most intermittent, but would charge if you wiggled it around or JUST placed it in the right spot to start charging - which consisted of not too far to the right or left and not all the way to the bottom of the charging pad. And if you miss the coils on the first try, you have to remove the phone from the pad entirely and retry it. Once you position it correctly the first time, you can push it down flush with the bottom of the charging pad borders, phone will keep charging.

To me - this is faulty. It should not be that precise and finicky to start charging. And I thought the pads had multiple coils in there so that it would not be so precise.

My request - anyone with a non-max (e.g. largest iPhone screen) see if their rear Model S refresh charging pad behavior is the same? Much like @n2mb_racing, I just throw my iPhone on the front pads and it charges. No issues. Thought the same for the rear, which appears to not be the case.

Texts from the ranger and service notes:
Click to expand...
Informative, and frankly, not surprised. What did I say about "within SPEC"? 🙃
 
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#766
aerodyne said:
A service visit and they not only attempted to fix your problem, and did not break anything in the process?

I'd consider yourself lucky.
Click to expand...
My ‘21 Plaid has bad rear seat wireless phone chargers as well. If you set the phone down facing you so you can still glance to read on your phone, it will not accept a charge. But when you set the phone 180 degrees, ie the top part points toward the rear of the car, it begins to charge. It’s like the magnetic induction coils underneath the pad are installed incorrectly. The front seat wireless chargers work just fine.

Any news on your phone wireless charger?
 
#773
MarcG said:
As I'm hoping to take delivery of my Model S Plaid soon, I've trying to put together a consolidated list of all the issues folks have been finding at the time of delivery of their cars, so I can look out for such issues before accepting delivery of mine.

The goal would be to note all issues of concern to you, take photos of them, and decide whether you want to take delivery as is and deal with them at service centers, or raise them to delivery specialists and potentially refuse delivery.

I know there's already a refresh issues thread going, and I've been inspired by that one a lot, but this one is specifically for things to look out for at delivery, and it's also not a pros/cons or list of dislikes.

Note that this does NOT include software issues or missing features, which we hope will be fixed with OTA updates over time.

If you've already taken delivery and see anything missing, please add it by incrementing the list with a numbered item.

Hoping this list will help others who are also about to take a delivery. Enjoy!

  1. Paint scratches/dents/peeling/swirl marks
  2. Paint bubbles/foreign objects under paint
  3. Adhesive residue on paint, lights, glass, or exterior trim
  4. Panel gaps: door, trunk lid, or frunk misalignment
  5. Trunk liner not secure/popped up
  6. Clear coat sag on leading edges
  7. Rubber seal hanging down behind front grill
  8. Condensation in head/tailights
  9. Watermarks on windshield that can’t be wiped off
  10. Spoiler misalignment/edges lifting
  11. Scratched glass (on the outside)
  12. Rear license plate frame dented/bent
  13. Passenger door not closing
  14. Door handle stuck when retracting, continuous whirring sound
  15. Door handle rubbing against door shell when presenting
  16. Door bottom corner inside folds
  17. Driver door inside trim nick on panel (where it meets the dash when closed)
  18. Yoke rubber cover coming loose on corner
  19. Worm/vein in yoke airbag cover
  20. Interior trim scratches
  21. Adhesive residue on interior trim, console, seats, etc.
  22. Seat bolster wrinkled
  23. Bubbles in door panels
  24. Center console sliding door not staying open/always slids shut
  25. Interior fabric in door panel not fully set/glued down
  26. Ambient floor lights not all working
  27. Loose object ratting/rolling around inside door panel
  28. Dent in the main speaker grill in dash under windshield
  29. Rear door panels misalignment
  30. Poor seams on rear seats
  31. Front side triangle window not connected to the weatherstrip
  32. Loose A pillar
  33. Lightbulb in the center console storage popped out
  34. Clogged up perforations in a-pillar speaker grill
  35. Interior rubber seals misaligned (trunk, doors)
  36. Windshield/rear/side windows glass distortion
  37. Scroll wheel on yoke squeaks when rolling up/down
  38. Sideview mirrors squeak (touch or open/close door)
  39. Carpeting not extended all the way to the rubber seals in door sill
  40. Glue in joints of the yoke
  41. Driver side door handle gets stuck in extended position
  42. Frunk internal insulation is loose by fender near the lid piston
  43. Wheel well has trim sticking out
  44. Frunk lid standoffs not touching body on one side
  45. Wrinkled/uneven rubber gasket around the doors
  46. Rubber cover around the front trunk area on the passenger side is a little loose/short
  47. Excess paint/drip on corner of some pieces
  48. Some door handles recessed more than normal causing the light to be partially hidden
  49. Squeaking noise while pulling on door handles
  50. Squeaking noise on side view mirror black plastic trims
  51. Big tear on the side of the dashboard near the A pillar on the driver side
  52. Some type of residue on dashboard
  53. Whistling noise from A/C when passenger side is not active
  54. Missing privacy shelf in trunk
  55. Missing lower trunk space covers (one large, one small on the left)
  56. Missing fasteners in the wheel well
  57. Cracks in wood trim
  58. Scratches under the car, especially front bumper
  59. Wrinkles in rear seat bench
  60. Alignment of roof glass - check that gaps are roughly equal on driver and passenger side, particularly if intending to install a roof rack
Quite the list, I know.. but wait, there's more!

The below issues would only be noticeable upon entering the car/driving, so not sure they can be checked before accepting/refusing delivery:
  • Ultrasonics not sensing objects
  • Steering yoke rubs when you turn
  • Car pulling to one side or the other (misaligned wheels)
  • Sideview mirrors shake/vibrate at speed
  • Turn signal error due to Broken wire
  • Rattles on various trim while driving
  • Rattle from outside of car with window down
  • Rattle in back somewhere when going over a bump
  • Slight vibration in steering wheel above 70pmh
  • Whistling wind noise at speed
  • Clunk/thud in front suspension when going over speed bumps
  • Vibration when accelerating from 38-42mph
  • Subwoofer slider having no impact to bass levels
List of “loose” items you should get at delivery:
  • 2 key fobs (looks like little toy cars)
  • 2 key cards
  • Mobile connector with 110V adapter
  • J1772 adapter
  • Zippered storage bag for mobile connector and adapter
  • Registration paperwork
  • Floor mats
  • Rear trunk privacy shelf
  • Large rear trunk cargo cover
  • Small rear trunk cargo cover (left side)
  • Rear license plate frame
  • Monroney window sticker (US version)
The attached PDF file includes the items listed above (as of 9/3/21) combined with the list found in a post from @jeremymc7 at New Model S inspection or checklist

Good luck to everyone taking deliveries!!
-Marc
Click to expand...



Thank you for this. I have a EDD 2nd week in October 2023. I'll definitely use this!!
 
#778
I took delivery of my Model S Plaid on Nov 3. I noted a few issues and among them were:

A fingernail sized paint chip
A-pillar cover not flush to dash/grill on passenger side
Rear seat not secured on drivers side (can just pull it up)
vertical stitching on back of passengers headrest crooked
 
#779
SignalX said:
I took delivery of my Model S Plaid on Nov 3. I noted a few issues and among them were:

A fingernail sized paint chip
A-pillar cover not flush to dash/grill on passenger side
Rear seat not secured on drivers side (can just pull it up)
vertical stitching on back of passengers headrest crooked
Click to expand...
Ugh. It's been almost three years since the refresh and they can't produce reasonable cars. I would reject delivery. I don't think they can fix the paint issues correctly.
 
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