It’s not the fact that there no ports. It’s the total lack of communication
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Missing USB Ports
- Thread starter Geelmeel
- Start date
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Tesla missing port tracker (Responses)
Form Responses 1 Timestamp,Model,Date VIN assigned ,Date car delivered,Complete VIN,Missing ports? 11/13/2021 7:02:44,Model Y LR,11/3/2021,11/11/2021,7SAYGDEEXNF310xxx,No 11/13/2021 8:20:35,Model Y LR,10/15/2021,10/27/2021,5YJYGAEE3MF2955xx,No 11/13/2021 8:37:43,Model Y LR,7/10/2021,4/1/2021,5YJ...
carlos31820
Member
We know some are having the problem. Only a fraction of Tesla owners read these forums. A smaller subset will take the time to fill it out.
What's the point of this form?
SFNM Jack
Fueled by the Sun…
What did Tesla say to you about the resolution of the problem? Did they give you a date when parts will be available for install at an SC? Did they tell you they were even going to fix it at all? Did you get anything in writing? I’m about to take delivery and I would really appreciate knowing what to expect. Thx for any info…
SFNM Jack
Fueled by the Sun…
That could be said for anything mentioned on the forums.
But I want To see if there may be a trend in VINs impacted. Even if it’s a minuscule sample size, the form certainly does no harm, not looking to draw difinitive conclusions from it.
Picked up my MYLR on Saturday in Canada and have the ports and working wireless.
robussc
Member
It does seem that some people are completely unaware of the huge logistics crisis at the moment. Tesla, just like any other manufacturer, has suppliers all over the place and their production line depends on just in time delivery of parts for assembly. You’ll have noticed that Fremont does not have huge warehouses holding parts. They basically have trucks arriving with containers of parts all day, everyday and when that gets disrupted things go wobbly.
Now they could just shut down production until the crisis is over, but that would be bad for their bottom line. But yes they could get ahead of this and announce that there is a short delay in installation of parts and that service centers will finish the installation ASAP (and here’s some free supercharging for your trouble).
Now they could just shut down production until the crisis is over, but that would be bad for their bottom line. But yes they could get ahead of this and announce that there is a short delay in installation of parts and that service centers will finish the installation ASAP (and here’s some free supercharging for your trouble).
Since VINs are kinda sequential we can see about when the problem started. It looks like VINs before 310xxx are ok and those after are hit or miss. Mine is 308xxx. When my car is delivered, I’ll add it, of course.
I expect it for almost all after a certain point. So far it looks like if your VIN is below 310xxx, you’re probably ok.
UPDATE: actually, only the glove box USB has power; the two USB-C sockets in the back have no power either. It seems the whole central console USB power system is missing - now a known issue of parts unavailability. I would indeed have still taken delivery of the vehicle, given prior knowledge, but Tesla made no mention of it - that's the part that annoys me. Now booked for a service visit Dec 10. I'll be carrying the key card until then, in case my phone dies...
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