Ok so I know there alot questions about HW3. What I have read so far, SC rarely email or text you regarding HW3 retrofit. Unless I am wrong! Look like whenever you bring your car in for service, then they will say your car is eligible. I am not in hurry anything. Just wondering.
My service center (Owings Mills, MD) emailed me to let me know that the retrofit was available and I should make an appointment to have it done. It's set for Feb 2.
My post HW 3.0 sentry mode problem persisted, in spite of reboot. Had 106 phantom events at work today and when I approached the car, I could see the HAL sentry mode screen flickering on, even from a distance, and without anyone near the car. Tried a complete power down tonight and will test again. If this doesn’t solve it, I guess it’s back to the SC
Will do. Unfortunately, the earliest I can return is February 17, so I may just have to live with this for now. Thankfully, all the phantom events don’t seem to negatively drain my battery that much, but it makes reviewing the videos for true events, extremely difficult. For now, I’m only going to review the videos if I see visible damage on the car.I just had my retrofit completed (Milford, CT) and turned on Sentry last night from the app. Since then until I picked it up today my car had 39 sentry mode alerts. And it was sitting in the parking lot while Tesla was closed until about noon today. So worried I may have same issue. Let me know what you find out.
Same story hereWill do. Unfortunately, the earliest I can return is February 17, so I may just have to live with this for now. Thankfully, all the phantom events don’t seem to negatively drain my battery that much, but it makes reviewing the videos for true events, extremely difficult. For now, I’m only going to review the videos if I see visible damage on the car.
Hope yours turns out to just be Tesla employees (security guard, maybe?) walking past your car on the lot. If you watch your videos and don’t see any triggers, however, let us know, as this could indicate a more widespread problem.
I had my car scheduled this morning to get my horn replaced - as it goes out every 4 months.
Anyway.....they asked me if I wanted my HW3 computer installed today. I said sure. They added 2.5 hours to the repair and its currently at the SC as I type.
I really really really really really hope HW3 doesn't cause any problems.
Exact situation here, have an appointment to fix my horn - 2nd time it has gone out, just makes a meep meep road runner sound now. Also requested HW3 upgrade and scheduled for 2/7. Now if I can only get rid of the rattles coming from what sounds like the rear doors....
Dropped off at 8AM......
Its now 3PM. Still no call or anything.
I suppose I will have to go there because they aren't going to call me.