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Model 3 HW3 retrofit questions, wait time, issues
- Thread starter T3M3T
- Start date
Watertown is indeed a thing. I got my HW3 retrofit done yesterday there. They were extremely pleasant. Hooked me up with a loaner and had two techs work on my car (had a couple minor other things that needed doing: squeaky wiper arm + the things Tesla said the car needed: hood alignment, two new alignment pins in the charging port). All work was done in 2 hours and HW3 is working flawlessly so far.
I had my car in for service in November and got the don't call us, we'll call you reply when I added HW3 to the work request. Now it seems that people are indeed calling them and getting in, so I may set up an appt. I have a road trip scheduled for the end of March, so it would be nice to have it done by then. Have a few other minor items to look at - loose trim by right side mirror, squeaky door hinge, & a couple of electronic glitches that I want to confirm are "normal". I've got a 105,xxx vin for the Plano, TX SC.
I had my HW 3 install today. The actual hardware install took less than an hour. The firmware took forever. The only settings I lost were BT, had to re pair my phone, and Wifi. That’s it. All my trips intact, seat settings kept. I had to re hook up my Nomad wireless charger and my dash cam. New visualizations are great. Dedham service center is awesome.
Congrats! It freaked me out a bit the first time I saw a cone go by...what was that? Oh, just a cone....
jkoya
NA2 NSX
yerEVan
Active Member
I have my appointment on the 25th for a HW3 install, so all this bragging is making me upset. I’m selling my 3 and getting a Honda Insight so i don’t have to deal with this wait and see crap.
Got my 3 back today. Upgrade went well and finished quicker than they said it would. All my settings were preserved. I just had to reconnect my USB devices in the center console and also had to re-pair my phone for Bluetooth. It looks like the Bluetooth module changed because it shows up as a completely new Bluetooth device on my iPhone. The old Bluetooth connection showed up as “Tesla Model 3” but the new one shows up as “Tesla Model 3 Christine” (the name of my car). Not sure if this is HW3 specific or not but definitely useful for those that have multiple Tesla cars.
Mine is scheduled for tomorrow AM at Tyson’s Corner, Virginia, and I just got a text with instructions for automated drop off (no need to talk to anyone), and it said this will take 24+ hours, so they’ll be sending me Uber credits before the appointment. A little annoyed it will take more than a day, but whatever. Plan to go out and get drunk tomorrow night and Uber home!
Johnny Mac
Member
Oddly mine started working immediately after I left the service center. Never saw anything about recalibration in the menus. Not sure if they drove my car around after doing my service.
Rippin1Gear
Member
^^^ Mine did that too the other day after my HW3 not sure what game update I got, I checked my navigation and showed the SC drove it roughly 15miles after the retrofit. Hence why I assume I had no calibration.
insaneoctane
Well-Known Member
Lots of activity in this thread = many folks getting upgrades. I'm hoping this is a precursor to Tesla finally offering a firmware that substantively utilizes the FSD computer. My thinking is this- if they released the firmware before they got a good chunk on the retrofits done, then once they released it their SCs would get completely SLAMMED with FSD buyers very very unhappy about not having the retrofit like *NOW*!
My techs drove the car 20 miles after the install. Cameras were recalibrated when I drove home.
jkoya
NA2 NSX
Nice. I hope my install goes well, but I haven't had the best of luck with the SC in the past.....
I dropped my car off at the Lyndhurst (Cleveland) SC this morning. They said that the hardware install goes fast but the firmware update can be problematic. They'll let me know if the car is ready to pick up this afternoon. If not, I can keep the Model S loaner overnight.
(VIN 99xxx, delivered September 2018)
(VIN 99xxx, delivered September 2018)
