April 17th Order Date
Model 3 Performance
Blue Exterior
White Interior
No holds or missed deliveries--have yet to receive a VIN. Profile Completed from the 17th of April. My "assigned SA" has practically been a ghost with absolutely abysmal customer service.
Customer Service from this company has been nothing short of vile & putrid. It's an absolute joke, with a myriad of promises met with copious amounts of under-delivery. From "By the end of May".. to "mid June for sure!" to "Definitely by the end of June, end of Quarter push!", all information relayed from... you guessed it.. not my SA of course!
I'm on the verge of canceling, hanging on by a literal strand. If it wasn't for Jesus from Burbank, who has been working tirelessly to at least keep some form of communication with me when I'm not even a 'client' of his (nor is he getting a commission) and personally monetarily obligated since I've already gotten a Wall Connector installed in my garage, I would've canceled and never looked in the direction of this company ever again.
"I've honestly never met anyone as patient as you. I'd completely understand if you cancelled, I don't know how some SA's just leave their clients in the dark and can't respond to a simple question. We're paid to do this--you haven't been nasty or been blowing his phone up. I feel extremely bad for you" - Jesus to me~
If any Tesla employee's ever see this, just know this: Jesus, you deserve a raise at the LEAST. Lucas, my "assigned SA", you absolutely deserve to be fired. Lord knows how many people you've dealt with in the same exact manner as me and had them cancel. What an absolute horror show of an experience.
Tesla has forever been marred & tainted in my eyes.