So the Model 3 Warranty agreement was uploaded by Fred Lambert (electrek) a few days ago.
Model 3 New Vehicle Limited Warranty NA En | Arbitration | Damages
The part that was pointed out by another website (Ride-sharing? Not in a Tesla Model 3, You're Not [News] - The Fast Lane Car) was the clause around business and commercial use of the Model 3. The language used here is very similar to the new Supercharger fair use policy. Although they focused on the ride sharing aspect there's the general commercial and business use language that concerns me.
This is the section:
The key words indirectly and including, but not limited to in the biz/commercial clause troubles me. I get that they don't want to cover damage caused by operation of the car in a higher usage scenario, but other cars do not call out such usage specifically. (I looked at the Prius warranty text for example and there's no call out disallowing commercial and business usage; they have the general text around wear and tear and such). Also the open endness makes it look like Tesla could deny your warranty claim for issues that may arise directly or indirectly out of the following reasonable scenarios, even if the issue arises out of one of their parts having a defect:
I've considered driving for Uber/Lyft with this car just to check something off my bucket list. With this clause in there I cannot do so now because even the appearance of the sticker on my car would cause issues, even if I didn't use the car for that all that much as a TNC provider. And now if I have to fly out to a customer site for regular work I wonder if I can even drive the car to the airport.
The language in this section needs to clarified and/or narrowed. I can understand the TNC part (even if I disagree with it), but the rest of it I feel is frankly unacceptable.
Model 3 New Vehicle Limited Warranty NA En | Arbitration | Damages
The part that was pointed out by another website (Ride-sharing? Not in a Tesla Model 3, You're Not [News] - The Fast Lane Car) was the clause around business and commercial use of the Model 3. The language used here is very similar to the new Supercharger fair use policy. Although they focused on the ride sharing aspect there's the general commercial and business use language that concerns me.
This is the section:
Warranty Limitations
This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly or indirectly caused by, due to or resulting from normal wear or deterioration, abuse, misuse,negligence, accident, improper maintenance, operation, storage or transport, including, but not limited to, any of the following:
...
•Driving for business or commercial purposes, including, but not limited to, taxi, livery, or ride-sharing purposes, rental services, delivery services, law enforcement or emergency services
The key words indirectly and including, but not limited to in the biz/commercial clause troubles me. I get that they don't want to cover damage caused by operation of the car in a higher usage scenario, but other cars do not call out such usage specifically. (I looked at the Prius warranty text for example and there's no call out disallowing commercial and business usage; they have the general text around wear and tear and such). Also the open endness makes it look like Tesla could deny your warranty claim for issues that may arise directly or indirectly out of the following reasonable scenarios, even if the issue arises out of one of their parts having a defect:
- driving your car to the airport for business (maybe even as a one-off and not as a regular part of your job)
- driving your car as a real estate agent, showing customers houses and stuff
- featuring your car in a youtube video, and not like racing, but a regular everyday user of the car
I've considered driving for Uber/Lyft with this car just to check something off my bucket list. With this clause in there I cannot do so now because even the appearance of the sticker on my car would cause issues, even if I didn't use the car for that all that much as a TNC provider. And now if I have to fly out to a customer site for regular work I wonder if I can even drive the car to the airport.
The language in this section needs to clarified and/or narrowed. I can understand the TNC part (even if I disagree with it), but the rest of it I feel is frankly unacceptable.