Took my 2021 MYP to a trusted, Tesla certified body shop to get the bumper and fender replaced / repaired. Car has been stuck at the shop for a month now waiting for more parts from Tesla (which was determined at teardown). Tesla then sent the wrong headlight and now the wait is "several weeks" for the correct part. My insurance covers me for 30 days of rental car coverage, so now I have to foot the bill for a rental as I wait and wait on Tesla to *hopefully* send the correct headlight, date still undetermined.
The accident was my fault. I have only 2-3" side to side clearance in my garage. But when Tesla Service came over to fix my faulty horn, he pulled the car up and over a parking curb and into a terrible position in the garage. I didn't realize he moved the car (never told me, even after I offered to move it for him). When I backed up, the tire was on the wrong side of the curb. I hit the accelerator a bit harder to get back over it, and managed to then crash into a support pole partially ripping off the bumper and damaging the fender (and headlight apparently). The whole situation really sucks and I'm really starting to get screwed now.
Lesson learned: I really should have waited and had the car repaired at Tesla directly instead of my approved body shop. I feel like this might have prioritized the parts I need, and maybe they would have helped me with a loaner for sending the wrong parts. Beware out there...
The accident was my fault. I have only 2-3" side to side clearance in my garage. But when Tesla Service came over to fix my faulty horn, he pulled the car up and over a parking curb and into a terrible position in the garage. I didn't realize he moved the car (never told me, even after I offered to move it for him). When I backed up, the tire was on the wrong side of the curb. I hit the accelerator a bit harder to get back over it, and managed to then crash into a support pole partially ripping off the bumper and damaging the fender (and headlight apparently). The whole situation really sucks and I'm really starting to get screwed now.
Lesson learned: I really should have waited and had the car repaired at Tesla directly instead of my approved body shop. I feel like this might have prioritized the parts I need, and maybe they would have helped me with a loaner for sending the wrong parts. Beware out there...