I did find in the Model X parts catalog that the pigtail appears to be part number 1072586-00-A and is listed as over-the-counter, no VIN required so it should be something that can be ordered by anyone. I'm going to be trying to get that part too.
I have a MY built 7.8.20, and ordered the tow hitch shortly after taking delivery 7.18.20. The $1200.00 + tax kit arrived in my SC several weeks ago. I was in that SC (Syosset, NY) 48 hours ago, and they made a series of calls on my behalf. They informed me that the part to which the hitch must be bolted is missing from my build, is on back order, and will be unavailable until approximately November.
Thx, found it on there and called SA..He was thankful for the help and promised he would get. I asked him about the lower truck assembly. He thinks it's a plastic fascia but it's still listed as needed for install. He also thinks the November date is not too far fetched and rattled off a bunch of various major parts that have been backordered for weeks. Said he would follow through on it. Doubt we'll see it for months but, at least I won't be planning any more trips--better off knowing.
If you are talking about the plate that covers the hitch, then it is also listed as over-the-counter no VIN required.
Has anyone else ordered the Tow Hitch package after purchase from the Tesla store? Just curious how long it takes to ship to the dealership for installation? I ordered on 8/21 and have yet to get a ship notification.
Depends, I had Moblie service showing up, then they cancelled stating it can only be installed at the SC, so it depends on your area.Anyone know if this can be installed by mobile service or is it sc only? Also on that ‘missing part’ does that affect only MYs before a certain VIN? I have a low vin, under 5000