Yes was matched to a vehicle the other day and had text for delivery on 24th
Lease from LEX
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Model Y UK Delivery
- Thread starter tess19
- Start date
Lease from LEX
I'm different spec, but Glasgow collection. EDD has changed this afternoon from Aug-Sept to May...MYLR white/black Geminis. Ord 23rd March. EDD was june 15th to June 24th. Has now changed to July only. Pickup Glasgow. Not sure why July and not just august/sept if no Vin in last few days. Any other similar spec Glasgow had an update??
Just spoke with a helpful guy at Tesla - it seems (as I think I've read on here earlier?) that the May EDD placeholder on the account is in fact a software error as they are trying to migrate to a more dynamic order update process. The May will, in reality, mean August/September being the date now unless someone cancels in the meantime time to match one of our 3 ordered cars.
Seems we got unlucky with our Feb orders so I guess my minute by minute updating of the app and this forum is now unnecessary for a few more months
Seems we got unlucky with our Feb orders so I guess my minute by minute updating of the app and this forum is now unnecessary for a few more months
Seems as though an early order date doesn’t guarantee you a car quicker then anyone else. Frustrating but it’s the way tesla must work. Car turns up when it turns up.Just spoke with a helpful guy at Tesla - it seems (as I think I've read on here earlier?) that the May EDD placeholder on the account is in fact a software error as they are trying to migrate to a more dynamic order update process. The May will, in reality, mean August/September being the date now unless someone cancels in the meantime time to match one of our 3 ordered cars.
Seems we got unlucky with our Feb orders so I guess my minute by minute updating of the app and this forum is now unnecessary for a few more months
I would just ask Tesla when your order was placed if you have any doubts. But for my Zen order, tesla told me it was placed in Oct21. MYLR Red/Black/19. No match.
WannabeOwner
Well-Known Member
Hehehe ... well I'd love that to be true ... and it may well be ... but I reckon if you call and speak to someone else ... or even the same person again
... you'll get a different answer.Support People aren't saying "Dunno", but instead they make stuff up and add to the confusion.
Software people who wrote the allocation system didn't care too much how it would look to people waiting in the queue ... or ... (perhaps more likely, sadly
) there is a fair amount of "manual work" involved in allocation, and people are shuffling stuff around to allocate orders-to-production-batches (EDD) and then Orders to actual cars-on-a-boat. And they get that wrong and have another go ... or invent various bodge-it-and-fix-it like "Let's call Unallocated "May" ... That just makes stuff even worse ...I had 4 invoices for my last car before they got it right (forgot the deposit ... then got the deposit right but forgot the trade-in ... and so on. How is that even possible? Surely that should be a completely automated process - I had an Order, a Deposit and a Trade-In- hardly a Unicorn).
The core problem is that this is a multi billion dollar startup! and none of the back office systems are right-sized for the company's growth
phoenixcat
Member
I ordered the day before you and I have no vin and EDD 17-30th June. Same spec except 19”.
Hi Rob, I’m also hoping for a Manchester collection. Do you mind saying what spec and what date you ordered please?
I didn’t know I could do that! Thanks for that, the next time I speak to them next week I’ll ask.
Not convinced there is anything wrong with ALD orders. I'm with ALD. Could be they have a load of admin to do and need to process the matches and send it back to Tesla before our accounts are updated. Who knows.
I am a little shocked someone with the same spec who ordered after me has been matched. I see a few of us with ALD finance are still unmatched, but lets see and hope!!!
I am a little shocked someone with the same spec who ordered after me has been matched. I see a few of us with ALD finance are still unmatched, but lets see and hope!!!
How long after you place an order do you on average get an update from Tesla, I have a RN via text the day after the order was placed but I’m wondering when is it likely I will hear from them, my order was placed through work leasing scheme On 13th May so I can’t see the car in the app. I’m not expecting much of an update now but just curious how often texts / emails come through
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