UPDATE 5/10 - The windshield supposedly arrived at the San Diego service center on 5/4. The car arrived at 5/9. My delivery advisor scheduled pickup tomorrow at 10:15. I called her this morning to make sure that we were still on track. She said that the service center cannot find the windshield. They need to investigate, and I won't be able to take delivery tomorrow. This is beyond frustrating.
UPDATE 2 - 5/10 - At lunch today, I drove to the San Diego service center. I told the valet what's been going on and asked if I could see the car to get an idea of what condition it's in. He looked it up on his computer, and told me that it wasn't there, but it should be at the delivery center about 2.5 miles away.
I arrived at the delivery center and connected with the lead delivery service guy. He told me that the car actually just got unloaded from the truck about an hour ago. It's interesting that my delivery advisor said that it arrived Tuesday night, but I literally saw the delivery truck there still unloading cars. He told me that there is no sign of the windshield, but they might be able to transfer one down from Orange County today or tomorrow. He was super nice and is definitely doing everything he can to get the car delivered to me.
He let me go in the lot in the back to inspect it. Overall the car is in very good shape for 83,000 miles. There was a little curb rash on a couple of wheels, but nothing that I'm concerned about. The tires looked like they are brand new. There were just a couple of scratches here and there as to be expected with a car with this age. It looked like some of the weather stripping of the sunroof is aging, and he told me that they can replace that for me.
The car is covered in dust and bird poop, so I took some "before" pictures. It will be nice to see the "after" pictures after the detail!
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@BlackS, if they don't address it at delivery but say that I can come back to get it replaced, what documentation did you get in writing from them that says that they will fix it? I know that I have the bumper to bumper, but it would be nice to have some assurance that they will fix it later without any issue.
Nice! But from what I've heard, there won't be a detail from Tesla.....just a courtesy wash and quick vacuum.
That's one of the reasons why I started this thread...to get more data points on exactly what Tesla is doing with these "non-refurbhshed" cars.
The delivery service manager told me that he has a small army of "detailers" in the DC, and he told me multiple times that they were going to give it a detail. There was even a small scratch in the pano roof applique, and he told me that they would address it.
Of course it doesn't mean anything until they deliver, but it seems like it's encouraging.
I'm now just waiting for the right MS at the right price to come along and I'm clicking the purchase button.
I wonder if they saw this thread and all the other negative ones about CPO and decided to make sure yours was perfect.