A friend's pickup truck backed into my parked Tesla at the gym. Strictly superficial damage to the rear quarter and rear bumper.
As many of you know, there are only 2 certified body shops in Colorado, Stuttgart and Coach. Since I live in Denver, Stuttgart is my option.
I contacted insurance and Stuttgart on January 5. Stuttgart had a backlog and couldn't take my vehicle until March 28.
I checked in with Stuttgart near the end of April, because their initial estimate was 4 weeks. They said that work had not even started on it because Tesla sent a broken part and they had been waiting for replacement parts.
I called the Tesla ownership number and they were no help whatsoever.
The latest estimate from Stuttgart is they'll have the car done by the end of June, but they'll know better once it's in the paint shop.
Meanwhile, I'm driving a rental VW POS and I'm getting more frustrated by the day.
Tesla better get this stuff figured out before the Model 3. This has been a terrible ownership experience and neither the local nor headquarters people have done a thing to help.
Am I crazy that I think it's unreasonable for body damage to take nearly 6 months to get fixed? On a premium sedan?
As many of you know, there are only 2 certified body shops in Colorado, Stuttgart and Coach. Since I live in Denver, Stuttgart is my option.
I contacted insurance and Stuttgart on January 5. Stuttgart had a backlog and couldn't take my vehicle until March 28.
I checked in with Stuttgart near the end of April, because their initial estimate was 4 weeks. They said that work had not even started on it because Tesla sent a broken part and they had been waiting for replacement parts.
I called the Tesla ownership number and they were no help whatsoever.
The latest estimate from Stuttgart is they'll have the car done by the end of June, but they'll know better once it's in the paint shop.
Meanwhile, I'm driving a rental VW POS and I'm getting more frustrated by the day.
Tesla better get this stuff figured out before the Model 3. This has been a terrible ownership experience and neither the local nor headquarters people have done a thing to help.
Am I crazy that I think it's unreasonable for body damage to take nearly 6 months to get fixed? On a premium sedan?