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New headlights retrofit

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Something I'm confused about, when @WhiteM3P- tried to get this done he apparently had a level 3 tech over, who couldn't make the change. Whereas @JesseC apparently was able to get it done, with someone who was level 3.

I'm tempted to source a pair of these, but I only want to do so if I know I can get my local Tesla service centre to switch them on. I'm only likely to be able to do that if I open a service request and can confidently sound like I know what I'm talking about, rather than asking if it can be retrofitted. :)
 
Something I'm confused about, when @WhiteM3P- tried to get this done he apparently had a level 3 tech over, who couldn't make the change. Whereas @JesseC apparently was able to get it done, with someone who was level 3.

I'm tempted to source a pair of these, but I only want to do so if I know I can get my local Tesla service centre to switch them on. I'm only likely to be able to do that if I open a service request and can confidently sound like I know what I'm talking about, rather than asking if it can be retrofitted. :)
It can be done. It's a matter of knowing how. It's not a standard procedure they use to do the config change. The change is not allowed in the GUI on toolbox3. The drop down "headlamp" menu is locked.
It's has to be done the way @verygreen has said.
 
Digging through the JavaScript on the toolbox website, it seems like “tbx-technical-specialist” is the one that would have the ability to change the parameters we’re interested in (both locally and remotely). Neither tbx-external nor tbx-internal can do what we want.

Of course if you can get onto the car’s internal network and talk to the gateway directly (or even lower level access like jtag or bdm), then that’s a moot point. But the people who know details of such methods are not saying much.
 
Yes replacement headlight was matrix. No idea why it required software reinstall since it had the same exact part number. Had to park close enough to Tesla Service Center to activate service mode. Yes persists across software updates, just updated to 2022.12.3.2.
I installed the headlights myself then went to the service center without a ticket. Asked them to troubleshoot why the headlights were not working. Mentioned I ran a Google search and saw it was a known issue and that updating Config ID 28 to value 2 might resolve. They were unsure and quoted me an hr of diagnostic time ($75) to troubleshoot.
Would this work on legacy tesla model s?
 
Yes replacement headlight was matrix. No idea why it required software reinstall since it had the same exact part number. Had to park close enough to Tesla Service Center to activate service mode. Yes persists across software updates, just updated to 2022.12.3.2.
I installed the headlights myself then went to the service center without a ticket. Asked them to troubleshoot why the headlights were not working. Mentioned I ran a Google search and saw it was a known issue and that updating Config ID 28 to value 2 might resolve. They were unsure and quoted me an hr of diagnostic time ($75) to troubleshoot.
Do you have video of the lights?
 
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its going to need to be PMs or something, if its not a company / person who is already a vendor here.
Yes they are an active vendor on here, but I don’t believe they promote it or even have it on their website due to potential Tesla legally going after them. I could be wrong.
 

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Yes they are an active vendor on here, but I don’t believe they promote it or even have it on their website due to potential Tesla legally going after them. I could be wrong.
So they are basically installing a virus onto your car computer that allows them to remotely hack it. Just so your headlights can project Tesla onto your garage door and slightly better light output. Sign me up…
 
So they are basically installing a virus onto your car computer that allows them to remotely hack it. Just so your headlights can project Tesla onto your garage door and slightly better light output. Sign me up…
Interesting take on how computer applications work. Let alone the fact this is a known site vendor.

Install an antivirus, download exe, scan, then follow directions.

If you didn’t want matrix headlights, why are you in this thread?
 
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