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New Software Update Failed

Discussion in 'Model S' started by Tanquen, Jun 28, 2017.

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  1. Tanquen

    Tanquen Member

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    Feb 17, 2016
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    Just did an update a few days ago so thought it was odd for there to be another one so soon. Let it run but then it said the update failed and to wait for another to be sent to the car. Anyone else?
     
  2. TexasEV

    TexasEV Well-Known Member

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    It's not odd to get updates so close together- they're different builds (bug fixes) rather than version updates. When a new version comes out you can expect to get a few updates over the following week or two, then they slow down.

    Sometimes an update fails to install for no obvious reason, but usually it's because the owner is doing something with the car when it's installing. Leave it alone. Go far away from it. Best to let it install overnight (that's the default setting) so you're not tempted to "check on it".
     
  3. BradWI

    BradWI Supporting Member

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    Mar 25, 2017
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    Oak Creek, WI
    I picked up my new S on Saturday. There was a pending update on it. When I got home I tried to install it but it failed. Been waiting since for it to come back but nothing yet. Still on 17.18.50.
     
  4. TexasEV

    TexasEV Well-Known Member

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    Sometimes service needs to reset something remotely when an update fails. Best to call them.
     
  5. Tanquen

    Tanquen Member

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    Had the car for over a year now and have had a number of updates but never more than one in the same month or two. ???
     
  6. TexasEV

    TexasEV Well-Known Member

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    Then you've probably not been through more than one version update, from 8.0 to 8.1. Back in the 4.x, 5.x, 6.x, and 7.x days the builds flew fast and furious for a few weeks after each version came out, and then slowed down until the next version change.
     

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