No longer getting charging complete notification.

[electrictorque]

I remember that the app (Android) used to notify when battery was done charging. For a while now I only get the starting to charge notification not the charge completed.

Do any of you noticed the same thing?

 

[CCIE]

I have the same issue on IOS. My iPhone and iPad do not get the charge complete notification anymore. I’ve tried toggling it off/on in the Tesla app settings. It did used to work a couple months ago.

 

[mrau]

I notice that when my battery is set to show %, I don’t get the Charge Complete notice. When the battery is set to show miles, the Charge Com0lete notice comes through as it should. Might be a glitch.

 

[aronth5]

Have you checked your Android Tesla app under settings to make sure the Charging Complete setting is checked? I've had the same problem twice before only to find out the setting was no longer enabled.

 

[electrictorque]

Have you checked your Android Tesla app under settings to make sure the Charging Complete setting is checked? I've had the same problem twice before only to find out the setting was no longer enabled.

Yes I checked and even unchecked and rechecked the charge completed notification option.

I do get the starting charging notification messages..

 

[electrictorque]

I notice that when my battery is set to show %, I don’t get the Charge Complete notice. When the battery is set to show miles, the Charge Com0lete notice comes through as it should. Might be a glitch.

I will give that a try.

 

[CCIE]

I notice that when my battery is set to show %, I don’t get the Charge Complete notice. When the battery is set to show miles, the Charge Com0lete notice comes through as it should. Might be a glitch.

Interesting. Mine is set to show % since the the mileage number shown is wildly inaccurate, and therefore useless. I’ll have to submit the issue to Tesla.

 

[peltove]

I notice that when my battery is set to show %, I don’t get the Charge Complete notice. When the battery is set to show miles, the Charge Com0lete notice comes through as it should. Might be a glitch.

Hi, I have the same. Also others in Tesla Club Finland has reported the same, so it seems that this is a confirmed bug. Will report to Tesla.

 

[WallyP]

Same error for me on IOS devices. Hoping it gets fixed soon.

 

[rpo]

This has been an ongoing issue since December. Who knows when Tesla will get around to fixing it.

 

[Needsdecaf]

I notice that when my battery is set to show %, I don’t get the Charge Complete notice. When the battery is set to show miles, the Charge Com0lete notice comes through as it should. Might be a glitch.

Yes, this is the issue as discovered on "another" forum.

This has been an ongoing issue since December. Who knows when Tesla will get around to fixing it.

Many users on the "other" forum have submitted to Tesla. I got a response back that Tesla is aware, it's a known bug, and they are working on it. We shall see when that happens...

 

[electrictorque]

Issue resolved after recent app update. 3.8.2

Getting notifications now.

 

[Bandit]

I'm not sure it's the mobile app update that fixed it. I'm still on 3.8.0 but my charging complete notifications started working about 3 days ago. I had a ranger out the day before which involved a repush of firmware (stayed on same version 2018.50.6) so I figured that fixed it.

Now I'm thinking it's not firmware or app version dependent since neither changed for me and it sounds like others are fixed now too, presumably without also having service recently completed. Maybe a server side fix?

 

[jdcollins5]

I have been missing Charging Started and Charging Complete notifications lately. I did not even think of checking the app notification settings until reading this thread. Sure enough they had been disabled evidently in a recent update.

‘Thanks guys.

 

[hugh_jassol]

I have been missing Charging Started and Charging Complete notifications lately. I did not even think of checking the app notification settings until reading this thread. Sure enough they had been disabled evidently in a recent update.

‘Thanks guys.

You replied to a 10 month old post But yes, for some reason the app occasionally turns that feature off for me as well.

 

[jdcollins5]

You replied to a 10 month old post But yes, for some reason the app occasionally turns that feature off for me as well.

‘The way the moderators are moving posts I did not want to start a new one