So I just went on my second roadtrip in my fairly new Model S and it went very well up until I hit a pothole and lost two tires. I really enjoy driving my MS, especially with AutoPilot on a long trip, but being stranded for 3 hours with my young children make me wonder if, at least in my situation, if it is a bad decision to take this vehicle on long trips.
Quick summary of what happened: I'm on the side of the freeway about 1-1/4 hours north of Atlanta, 70 miles away from the closest Tesla service center. Roadside assistance was nice and tried hard but it feels like when stuck in a rural setting, especially outside of CA, their standard operating procedures didn't cover the situation well. But I digress. The call started well, he was going to send a tow truck and then get me an Uber to get me home. Then I realized a big problem -- I had two kids in the car but only one car seat because one of them was in the rear third-row seats. So I called back with my concerns about whether or not Uber would work and he told me he would get an Uber, then call them and find out if they had a car seat, and if not cancel the Uber and get another one and keep trying until he found one with a car seat. It seemed a tedious process but plausible.
Meanwhile the only towing options he could find were in Atlanta so they started on their journey up to where I was stuck. Then he found out there weren't any Uber drivers that could pick me up way north of Atlanta. So in the end I called my wife (who was fortunately home with our minivan and loaded with the proper car seats) and she headed up to meet us, ultimately arriving about 3 hours after I was stranded (in hindsight I should have had her start driving about an hour sooner but I was hopeful that Tesla would find an option instead of bothering my wife since the trip was designed to give her a much needed break). In the end we got home and the kids to bed very late and any gas savings was wasted on the ~150 mile journey in the minivan. I also had to pay about $60 for the extra 20 miles of towing beyond the 50 miles that is included in roadside assistance.
Again I'm not complaining about the quality of the help from Tesla, they were actually pretty helpful (although I have never used any other roadside assistance program against which I could compare). But I wonder if I'm putting myself at unnecessary risk for this type of situation occurring again by going on long trips in my MS, specifically:
1) With no spare tire I'm guaranteed to be stranded if I lose a tire (yes in this case I lost two but that seems pretty unlikely to happen regularly).
2) With the third-row seats I'm guaranteed to be short a car seat (and eventually two) if I ever need to take an Uber or a rental car, possibly requiring me to buy or rent car sets.
3) If this would have happened further from my home (I was visiting TN) and/or on the way out of town rather than on the way home it could have dramatically affected all of the pre-arranged activities (hotel, entertainment, etc) for my short vacation, and possibly caused me to miss work or other activities back at home if I got home days late.
For #1 I have a tire repair kit, however this was the 4th and 5th flat tire I have had and I'm pretty sure the tire repair kit wouldn't have helped with any of them.
For #2 I don't see any good options rather than bringing along a spare carseat which kind of defeats the purpose of the third-row seats.
For #3 if this would have happened up in TN they would have likely had to tow me to a Tesla location in TN and being that I didn't get my car back until 2 days later it definitely would have added a lot of extra stress (two more nights of hotel for which I didn't have the necessary supplies for me nor my kids, missing a day of work, etc).
The tow truck driver mentioned that Tesla was working on a program where they would have spare tires for Teslas on their trucks. I think that could have helped quite a bit. Otherwise is there anything else I can do to try to avoid this situation in the future? How likely would a random tire shop be to stock the tires on my 21" rims (yes, I know, the 21" rims isn't making things better)? Or if I'm stranded can I buy a cheap wheel and tire combo that could get me home (what bolt pattern is compatible with Tesla)?
I know this is a long rant, but my wife was already hesitant to take the Tesla on long trips and this certainly isn't going to help that any (plus our first trip was very inconvenient with the locations of the superchargers). But since I do all of the driving I'd love to make my MS on more trips not fewer.