gnuarm
Model X 100 with 72 amp chargers
I always receive notices from my car when charging is complete. Even in my garage. Do you have these messages enabled in your phone and in the app?
I got a message that the charging was "nearing" complete. Never got one that it was done and ready.
I use Android and in the Tesla app it is in the setup menu under Notifications. There are options to get messages when charging starts, is interrupted, and complete. It also says "Supercharger notifications are always ON" (their capital letters, not mine). It pops up on my phone with a notification similar to when I get a text message.
When charging is almost complete I get a message that say it is almost complete and, if there is a Idle fee, a warning that their is such a fee, and the amount per minute. Again, I believe they should always have a $1/minute idle fee, with a grace period of 5 minutes after supercharging is complete.