One more outstanding order and hopefully my experience makes others waiting feel a bit better.
OD 10/29/2021. MYLR white/white and tow, 19” no FSD. I posted sometime ago about my horrid delivery experience. Scheduled to pick up on June 4 and made full payment (partially financed through DCU) prior to delivery. Got a call from SC that the car was damaged on June 3 and had to reject it. I had all kinds of promises from the SA about matching the next available VIN and even let go of tow and white seat to make the match easier. My EDD had since went from mid June -> Sep-Oct -> July 12-26 -> July 19-Aug 16. I was hoping (and promised by SA) that things will start moving the right direction after their EOQ rush. But it actually got worse. My two week window in July got pushed out to a four week window two days ago.
With no response from Tesla on when a VIN can be assigned, I will be filing a complaint with the consumer protection agency soon. It may not change anything but I cannot remain silent when Tesla continues to hold my full payment (for more than a month now) without delivering a car. It’s not like they are not delivering the same configuration to other customers. It’s one more sale they can book without deducting one car from inventory.
I would also appreciate advice on the loan. It is still open under the rejected VIN as we were told by the SA to do so in order to swap the VIN once it rematches. Now my payment will start soon and DCU requires title to be received by them before late August. I serious double we will be able to meet that deadline. Should I cancel this loan now and ask Tesla to return the payment to DCU?
