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Octopus no longer showing meter readings on bills


Active Member
Mar 5, 2020
had mine stop for 6 months - rang them up and gave a manual reading and now I’m £370 in debit..

Also the app is often glitchy - yesterday was showing the previous week’s data for electric and gas fine, today the same screen shows an error that it can’t connect to my meter (surely those screens in the app are pulling from their database not the meter directly?)

Also received an octopus mini the other day and it worked the first day I installed it, and since then it just pops up errors. Octopus apparantly looking into it but lets see

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