Order fee refund

[sevshadow21@gm]

They will NOT refund your $100 order fee. I was successful once through a Chase dispute. But working with Tesla directly will not work. No negotiation at all.

What did you say to Chase for the dispute?

 

[whydontwe]

What did you say to Chase for the dispute?

It was in online submission tool, but I stated that I ordered one then got one from inventory. I provided RNs. Then a week later, I got a credit.

 

[sTuKat]

I attempted to order a M3P tonight and had issues with the web site. Ended up with two RNs and thus two deposits for the same configuration within two and half hours. I did not talk to a person yet at Tesla, but two different online chat folks basically said too bad for you. I already had completed the purchase for one of the vehicles. I called the bank and spoke to the fraud department about the second, duplicate charge. They immediately suggested eliminating the charge, (labeled it a fraudulent charge) and said I would not be held accountable for it, closed the account, and I have new cards coming my way. I guess it will be interesting to see how this plays out.

An update. The bank went through their regular dispute process and today I received notice that the dispute was resolved in my favor. Good for Tesla, they did the right thing.