Panelling coming off

[SussexYorkie]

Hi all,

Collected my M3 LR today! Happy days!! Love the car already.

But... I’ve just come to charge tonight and noticed that the panelling next to the charger port/under the brake light isn’t flush and has come away from the car. I swear I didn’t notice this when I collected so it must have happened on the drive home at some point, but I’ve not hit anything or gone over any major potholes.

How do I go about getting Tesla to fix this? Am I likely to be out of pocket. I note the earliest they can come out and look at it is the 25th March (on the app) and I don’t fancy driving around in this weather with messed up panels. Any advice much appreciated!

 

[Durzel]

A photo would help...

Panelling suggests a major body part?

 

[SussexYorkie]

A photo would help...

Panelling suggests a major body part?

Image attached!

 

[ACarneiro]

I’d submit a service request ASAP.
Should be treated as a warranty issue.

 

[MrBadger]

As above, but reiterating, get that service request in with photo as soon as you can, ideally before you do > 100 miles - might be tight to East Sussex and a bit of an excursion. You shouldn't have an issue, just may need to live with it for a while and have a bit of inconvenience. I would just check that its just alignment and won't come off in normal use though.

 

[NorfolkMustard]

On the photo it looks like the right hand piece is slightly bent, and has two scratches on the join. Could someone have tried to prise it apart?

 

[SussexYorkie]

Thanks all. I submitted a service request before I drove today around 75 miles, but it’s going to be a couple of weeks

On the photo it looks like the right hand piece is slightly bent, and has two scratches on the join. Could someone have tried to prise it apart?

Image makes it look like that but it’s actually two flecks of mud (thankfully) so no signs of prising!

 

[NewbieT]

Looks very solvable. Could be just a couple of bumper clips/screws.

 

[benclear]

Looks very solvable. Could be just a couple of bumper clips/screws.

I've had a similar issue, clips dislodged as they weren’t seated properly. A gently managed but nonetheless firm push reseated the clips and saved me the hell of dealing with service

 

[Rooster6655]

Hi all,

Collected my M3 LR today! Happy days!! Love the car already.

But... I’ve just come to charge tonight and noticed that the panelling next to the charger port/under the brake light isn’t flush and has come away from the car. I swear I didn’t notice this when I collected so it must have happened on the drive home at some point, but I’ve not hit anything or gone over any major potholes.

How do I go about getting Tesla to fix this? Am I likely to be out of pocket. I note the earliest they can come out and look at it is the 25th March (on the app) and I don’t fancy driving around in this weather with messed up panels. Any advice much appreciated!

Take it back to the service centre without an appointment not a big job to fit a bumper, tell them your worried it will fall off so can't drive it!