Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Picking up tomorrow, Tesla said I have a 15 minute window to pickup, BS

This site may earn commission on affiliate links.
Has Tesla ever NOT fixed an issue that they caused or did wrong? I don't see what the big deal is with 99% of the issues that people think are the end of the world.

You can keep moving the goal posts so satisfaction is never achieved. Someone in the X forum busted out the paint depth sensor as one of the justifications to initiate a buyback.
 
Thought i posted a reply 1 hr ago. Maybe went pm. This is from my phone. Went great. “Royal” was very patient and helpful. 38 minutes, 10 for tesla trying to tract down why eap not installed. Still has not shown up. I think my edit button id still active. So much fun to drive. Was driving until 9:30 last night. Fantastic fun car.

Fantastic. Us prior owners knew the 15 minute “limit” thing was a suggestion and not to be taken overly seriously.

Tesla is super disorganized but I think they try to take care of their customers and of course are worth the hassle.
 
Thought i posted a reply 1 hr ago. Maybe went pm. This is from my phone. Went great. “Royal” was very patient and helpful. 38 minutes, 10 for tesla trying to tract down why eap not installed. Still has not shown up. I think my edit button id still active. So much fun to drive. Was driving until 9:30 last night. Fantastic fun car.
Glad it went well! Get used to being stopped by everyone asking -- Is that a Tesla? and be prepared for a couple minute dialog - mostly the under 30 crowd.
 
There is always an opportunity to take the car back.

You aren't stuck with a car you don't want if you find a problem.
They often don't fix the cars accepted and paid by customers right away, but they often fix the cars not accepted and not paid by customers pretty fast. Bring a cashier's check for the amount owed if you plan on not taking delivery for defects, so that way you can withhold giving them the cashier's check.
 
They often don't fix the cars accepted and paid by customers right away, but they often fix the cars not accepted and not paid by customers pretty fast. Bring a cashier's check for the amount owed if you plan on not taking delivery for defects, so that way you can withhold giving them the cashier's check.

Withholding payment won't work everywhere. In Texas we're having to pay 100% before they even ship the vehicle (or at least, that's what we're being told...) - supposedly due to the shenanigans required to sell cars "in" Texas.
 
  • Like
Reactions: Garlan Garner
Hi Don!


I am incredibly excited for you to be picking up your Tesla! Your 15-minute pickup appointment is scheduled for July 11th, 2018 @ 11:00AM at our Houston-North service center, located at:

14820 North Fwy

Houston, TX 77090

281.982.7130


To ensure there are no delays on during your appointment, please carefully review the information below for accuracy:

My reply. Magan, I am looking forward to it but I can tell you right now I am going to take longer than 15 minutes to inspect before I accept. I dont expect any problems as I see most customers on teslamotorsclub.com are very happy but 15 minutes to inspect a 57K car is not acceptable, if you want to schedule a longer period some other day that is ok. don
 

It took about 32 minutes for our appointment in Rocklin, CA. The only thing I found during the inspection was for them to remove some adhesive which was still on about an inch of trim around the rear passenger side window. With 108 cars coming in daily at that time it was quite busy there. It may have been why I felt they were going quickly during the "training" portion of the delivery. M3 has been working great since then and I love driving it! Schedule your appointment and take the time you need. What are they going to do, reschedule after 15 minutes is up and have you come back later to finish signing? I doubt it. Let us know how it goes.
 
  • Helpful
Reactions: DR61
Just for stats. I was just called about my Delivery for this Saturday. They said it will be about 15 to 20 minutes as they wanted to let me get out and enjoy the new toy. But I didnt feel like it would be an issue if I wanted to stay longer if needed.