[I am a new member here, and to Tesla. I apologize if this isn’t posted in the appropriate category. If that is the case, could a moderator please relocate to the correct location.]
I am soo frustrated, irritated and upset. Literally minutes (less than an hour) before my new Tesla Model S PLAID was to be delivered to me this past Thursday -Oct 28th,Tesla called to tell me that strong wind caught the door of another car and slammed into the side of my car during them prepping the car for delivery. They sent me pics and asked if I wanted the car still delivered or if I wanted to have them keep the car repair it. I already had my PPF, ceramic coating and tint scheduled out well before the delivery date that I had to cancel. The car door hit hard enough that it went completely through the paint and caused 2 points of impact on the door according to the Tesla rep and will require both body and paint work, PDR is not possible.
So here I am now waiting on my car even longer that I have been waiting for months to receive. I’ve already purchased the car and I don’t have it and have to wait at least a week or more longer to receive. My BIGGEST issue is that I am now receiving a new car that has been damaged and will already have both body and paint work done on it post-production. This is much different than a defect from manufacturing. I basically feel like I have purchased a REFURBISHED Model S PLAID at FULL retail price. I am completely disappointed and I’m very dissatisfied at this point.
I feel like I should be offered something from Tesla in this situation. Maybe FSD (which I did not elect to purchase as most seem to think at THIS MOMENT still it’s not all that worth it at least from what I gather) or maybe the upcoming Track Pack wheels that will be coming out sometime soon for the Model S Plaid (the ones they are setting Nürburgring records with).
I just feel like I am being gipped as I’ve paid full retail price on this car just to be delivered to me essentially as a Refurbished vehicle. To add insult to injury im sure they are going to put miles on my brand new car that I had built to take back and forth from their repair facility. This is not a good first experience for me with Tesla, especially at this tier of a purchase.
Anyone else have any experience with a situation like this? Thoughts? Advice?
I’m ears open.
I haven’t officially contacted or approached Tesla yet with my dissatisfaction as I wanted to get some advice first.
Thank you in advance.
I am soo frustrated, irritated and upset. Literally minutes (less than an hour) before my new Tesla Model S PLAID was to be delivered to me this past Thursday -Oct 28th,Tesla called to tell me that strong wind caught the door of another car and slammed into the side of my car during them prepping the car for delivery. They sent me pics and asked if I wanted the car still delivered or if I wanted to have them keep the car repair it. I already had my PPF, ceramic coating and tint scheduled out well before the delivery date that I had to cancel. The car door hit hard enough that it went completely through the paint and caused 2 points of impact on the door according to the Tesla rep and will require both body and paint work, PDR is not possible.
So here I am now waiting on my car even longer that I have been waiting for months to receive. I’ve already purchased the car and I don’t have it and have to wait at least a week or more longer to receive. My BIGGEST issue is that I am now receiving a new car that has been damaged and will already have both body and paint work done on it post-production. This is much different than a defect from manufacturing. I basically feel like I have purchased a REFURBISHED Model S PLAID at FULL retail price. I am completely disappointed and I’m very dissatisfied at this point.
I feel like I should be offered something from Tesla in this situation. Maybe FSD (which I did not elect to purchase as most seem to think at THIS MOMENT still it’s not all that worth it at least from what I gather) or maybe the upcoming Track Pack wheels that will be coming out sometime soon for the Model S Plaid (the ones they are setting Nürburgring records with).
I just feel like I am being gipped as I’ve paid full retail price on this car just to be delivered to me essentially as a Refurbished vehicle. To add insult to injury im sure they are going to put miles on my brand new car that I had built to take back and forth from their repair facility. This is not a good first experience for me with Tesla, especially at this tier of a purchase.
Anyone else have any experience with a situation like this? Thoughts? Advice?
I’m ears open.
I haven’t officially contacted or approached Tesla yet with my dissatisfaction as I wanted to get some advice first.
Thank you in advance.