My model x frunk flew open as I was driving, hood all bent now, smashed my windshield. Please help me get this to the right people so Tesla can fix this. They are refusing to fix this.
I am an owner of a 2017 Tesla model X. I was driving my model x with my pregnant wife and toddler on a 2 way road when all the sudden the front hood spontaneously flew open and smashed the windshield. I had zero visibility and this is very scary for us. We could have all been severely injured. Tesla reviewed the car log and said we had now warnings that the front hood was ever open. The notification alerted us milliseconds before the front hood flew up and smashed our windshield. The hood is now completely bent. This is a huge safety issue. Tesla said the front hood latch malfunction and that this is normal wear and tear. I don’t agree since I don’t think any car should have the hood fly open like that on the highway. They are refusing to repair and I am hoping you can bring some media attention to this so they can fix this issue.
I am an owner of a 2017 Tesla model X. I was driving my model x with my pregnant wife and toddler on a 2 way road when all the sudden the front hood spontaneously flew open and smashed the windshield. I had zero visibility and this is very scary for us. We could have all been severely injured. Tesla reviewed the car log and said we had now warnings that the front hood was ever open. The notification alerted us milliseconds before the front hood flew up and smashed our windshield. The hood is now completely bent. This is a huge safety issue. Tesla said the front hood latch malfunction and that this is normal wear and tear. I don’t agree since I don’t think any car should have the hood fly open like that on the highway. They are refusing to repair and I am hoping you can bring some media attention to this so they can fix this issue.