Premium Connectivity cost $9.99/month for many Model 3 versions

[N54TT]

My premium connectivity was due to expire 12/31/19. I had setup renewal as soon as I got the email and it still hasn’t updated in the car. Lost premium today and my Tesla account says “Something went wrong please try again later”. Anyone else experiencing the same thing?

 

[Need]

My premium connectivity was due to expire 12/31/19. I had setup renewal as soon as I got the email and it still hasn’t updated in the car. Lost premium today and my Tesla account says “Something went wrong please try again later”. Anyone else experiencing the same thing?

Tesla servers were down... probably having problem handling all the expiring accounts and renewals..... at least the apps are back up.

 

[N54TT]

Tesla servers were down... probably having problem handling all the expiring accounts and renewals..... at least the apps are back up.

yeh I knew about the servers. But the info in the car never even updated weeks ago..:still said it was expiring 12/31 even though the online account stated it will renew 1/1. Did you experience that as well?

 

[Need]

yeh I knew about the servers. But the info in the car never even updated weeks ago..:still said it was expiring 12/31 even though the online account stated it will renew 1/1. Did you experience that as well?

Both of my Tesla's were purchased before 7/1/2018 so they both shown free premium connectivity without expiration dates. I can't log in right now to check now because Tesla account is not available.

 

[Johnabis]

Both of my Tesla's were purchased before 7/1/2018 so they both shown free premium connectivity without expiration dates. I can't log in right now to check now because Tesla account is not available.

My Model 3 says it expires on December 31st but my account on tesla.com says free unlimited. so far it appears I have not lost premium connectivity.

 

[SigNC]

i signed up for premium connectivity back on 12/7 but if i look today it says i have standard even though the email on 12/7 said i would start getting billed on 1/1. I guess I'll give it a few days before I bother investigating.

 

[N54TT]

i signed up for premium connectivity back on 12/7 but if i look today it says i have standard even though the email on 12/7 said i would start getting billed on 1/1. I guess I'll give it a few days before I bother investigating.

that makes 2 of us. I subscribed 12/9 but car still reverted to standard today.

 

[C141medic]

I didn’t subscribe and was supposed to expire yesterday. Checked vehicle today and premium connectivity features are still there. I’m sure they’ll get to turning it off tomorrow since today was a holiday. I actually want to try my phone's hotspot and see how that works with streaming, etc.

 

[ElectricIAC]

Same. Still working in our MR and was set to expire 12/31. Not in a rush to sub so long as it stays active.

 

[Johnabis]

I didn’t subscribe and was supposed to expire yesterday. Checked vehicle today and premium connectivity features are still there. I’m sure they’ll get to turning it off tomorrow since today was a holiday. I actually want to try my phone's hotspot and see how that works with streaming, etc.

in your account on tesla.com does it say it will expire as well? also do you still have connectivity today?

 

[UltralightBeam]

Possibly some weird stuff going on their end... Saw this today...

 

[ElectricIAC]

I’ll keep an eye on this: Still live on the MR per the Mrs.

 

[C141medic]

in your account on tesla.com does it say it will expire as well? also do you still have connectivity today?

It said in my account it’d expire 12/31/2019. Haven’t checked car today.

 

[Johnabis]

anything new today? I haven't lost anything yet.

 

[UltralightBeam]

No premium yesterday on 50.7... Premium this AM though.. Something happened overnight, not sure what it was. Still shows up as an error under the account though on Tesla.com. I'm guessing this is slowly getting resolved.

 

[ElectricIAC]

Still live on this end.

 

[orangegecko]

Mine just ended.

 

[Johnabis]

Mine just ended.

mine as well

 

[Frunkenstein]

An email came through this morning telling me to enjoy premium connectivity. The details said, "You will be auto-billed monthly starting January 4, 2020." I ordered this when we got the original email, so the 4th it is!

 

[ChrisH]

Does anyone know if standard navigation still estimates arrival/travel time based on traffic or if it truly just estimates your route travel time without traffic adjustments because the visuals are gone?